In The News

Franchise Conference postponed 25th February 2020

19 March - The 2020 National Franchise Conference has been postponed

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Franchise offers free coffee to reduce waste 24th February 2020

25 February 2020 – Night ‘n Day runs Free Coffee February to keep single-use cups from New Zealand’s bins

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Franchise events around the country 18th February 2020


When China sneezes – economic overview 18th February 2020

19 February 2020 – The latest Quarterly Economic Overview from Westpac suggests that the Coronavirus outbreak has the potential to throw the New Zealand economy off its stride

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'Zero tolerance' for franchisees who breach employment law 17th February 2020

Super Liquor has again taken a hard line on a franchisee found guilty of exploiting staff by terminating the agreements of a multi-unit operator with 15 South Island bottle stores.

Super Liquor Holdings chief executive Campbell McMahon said the Labour Inspectorate's most recent investigation into Nekita Enterprises had identified employment breaches "across multiple stores, over a number of years, affecting a number of staff".

The investigation found that Nekita Enterprises:

  • Failed to pay staff the minimum wage.
  • Required employees to "pay a premium" by paying the correct hourly rate and then forcing them to pay it back.
  • Kept inaccurate wages and time and leave records.

As a result, SuperLiquor said the company had "materially" breached the terms of its franchise agreements, resulting in their termination, effective immediately. "There is no place in the Super Liquor franchise community for this kind of behaviour and we are on public record as having declared zero tolerance for fundamental breaches of employment law," Mr McMahon said.

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DB calls for liquor store owners who exploit staff to lose licences



SME Help Day - Christchurch 3rd February 2020

February 2020 – A free day of seminars from Westpac will help Canterbury businesses grow

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Calculating annual holiday payment rates 3rd February 2020

With so many holidays at the start of the year, and the Labour Inspectorate targeting non-compliant franchisees, it's important that franchisees ensure they are calculating employees' holiday pay correctly. Here's a handy guide from Employment New Zealand.

Read more at https://www.employment.govt...

Dream Doors founder’s next chapter 3rd February 2020

February 2020 – Kitchen renovation franchise Dream Doors is gearing up to change the world

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TASTY - latest trends in food franchising 29th January 2020

Food and franchising go together like fish and chips, but the market’s changing faster than ever. Simon Lord looks at some of the latest trends that you should consider if you’re thinking of buying a franchise

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Seminar with author of ‘My Dear Franchisees’ 28th January 2020

January 2020 – A half-day seminar next month is aimed at helping franchisors resolve relationship issues

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Auckland seminars – Maximise franchisee engagement 27th January 2020

January 2020 – Two workshops being held in Auckland in February will help New Zealand franchisors and their leadership teams engage better with their franchisees and build stronger networks. Additional workshops deal with recruitment, underperformance and resales

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New year? New start! How franchising can help 21st January 2020

Ready for a change? Is it time to get into a business of your own? Is a franchise a good option? What do you need to do first?

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Franchise survey - help required from franchisors 10th December 2019

30 March 2020 - Owing to the Covid-19 lockdown, the 2020 Survey of Franchising has been suspended until further notice

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2020 seminars – improving franchise performance 10th December 2019

Four training programmes being held in May/June/July 2024 are designed to address the needs of the owners and managers of franchise systems, field managers and support office staff

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Time to quit your job? 8th December 2019

Here are 9 good reasons to start your own business – and 5 good reasons not to

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20 years – 2 million parcels for Fastway franchisee 5th December 2019

Auckland courier driver and business owner Kwong Lui has reached a major milestone. The 61 year old moved his 2 millionth parcel, 20 years after moving from Hong Kong to New Zealand.

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New tool to help company directors 22nd November 2019

23 November 2019 – The Companies Office has launched a new resource for owners of growing small businesses to help them navigate the move into business director responsibilities

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Economy showing signs of spring 19th November 2019

20 November 2019 - Having endured the chill winds of a slowdown, Westpac’s economists say signs of spring are emerging. Data suggests we are past the worst of it

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Payroll problems could cost millions 19th November 2019

19 November 2019 – McDonald’s has agreed to backdate miscalculated holiday pay for 10 years under an agreement with the Labour Inspectorate. It’s just one of many organisations, including the Police, that have been confused by complex legislation

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NZ Franchise Awards 2019 RESULTS 9th November 2019

9 November 2019 ­– Getting it right first time is what franchising is all about - and Pukeko Rental Managers did exactly that with a stunning new entrant win as Supreme Franchise System of the Year. The Coffee Club’s Sarith Thong repeated the feat as the new Supreme Franchisee of the Year

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Franchise banker honoured 9th November 2019

9 November 2019 – Daniel Cloete of Westpac has been awarded Life Membership of the Franchise Association in a ceremony at the 25th annual New Zealand Franchise Awards

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Franchising worth $1.75 trillion globally 4th November 2019

5 November 2019 - Franchising contributes 2.7% to the economies of the 47 member countries of the World Franchise Council (WFC), as announced at its summit, held over five days in Abu Dhabi

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Australian Franchise Awards – 2019 Results 27th October 2019

25 October 2019 – San Churro enjoyed the sweet taste of victory in this year’s Australian franchise awards

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International recognition for NZ franchise lawyer 25th October 2019

25 October 2019 – New Zealand gains first Certified Franchise Executive under international programme

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Confidence down – better to come? 23rd October 2019

24 October 2019 – Things will look worse before they look better, says an economist, but the latest survey suggests franchisors are not yet convinced

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Super Liquor welcomes record $200,000 Employment Court fine for former franchisees 21st October 2019

22 October 2019 – An Employment Court ruling which has seen two former franchisees fined for serious employment law breaches has been applauded by the franchisor, which says it has no tolerance for abuse of legal obligations

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Franchise your business – free seminars throughout NZ 16th October 2019

17 October 2019 – Could your business go national or even international? Find out more about franchising and licensing at these free seminars

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Franchise Awards – finalists announced 10th October 2019

11 October 2019 – Who will win the 2019 Westpac New Zealand Franchise Awards?

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Food franchises mostly growing as other categories boom 8th October 2019

8 October 2019 – A ranking of global franchises shows which brands are performing most strongly and identifies sectors to watch

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Taco Bell confirms first NZ store in West Auckland 3rd October 2019

4 October 2019 – Taco Bell will open its very first New Zealand restaurant in West Auckland

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UBX boxing training franchise launches in New Zealand 1st October 2019

2 October 2019 – UBX (pronounced You-Box’) is the fastest growing boxing and strength concept in the world. Now it’s launching in New Zealand

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Hell Pizza formally warned over fake meat 1st October 2019

2 October 2019 – The Commerce Commission has warned Hell Pizza that its advertising of the “Burger Pizza” was, in the Commission’s view, likely to have breached the Fair Trading Act 1986.

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Exporting Kiwi Know-How 30th September 2019

Mina Phillips and Simon Lord look at how two New Zealand franchises are expanding overseas.

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Franchise agreements could be affected by new business protections – lawyers 26th September 2019

26 September 2019 – Andrew Skinner and Khushbu Sundarji of Stewart Germann Law Office discuss the potential impact on franchising of proposed changes to the Fair Trading Act

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Legal protections to affect small businesses – and franchising? 24th September 2019

24 September 2019 – Proposed changes to the Fair Trading Act would extend current consumer protections against unfair contract terms to apply to business contracts with a value below $250,000

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More on product stewardship 20th September 2019

20 September 2019 - Our recent article about the possible impact of new rubbish regulation on food and retail franchises mentioned the concept of product stewardship. Here's a plain English guide to how it works from wasteMINZ, the Waste Management Institute of New Zealand.


Email invoice scam on the rise 20th September 2019

MBIE is warning of a sophisticated fake invoice scam  attacking small businesses. Emails from an attacker pretending to be a recognised supplier contain fake invoices and attempt to trick the business into paying the invoiced amount into the attacker’s account. The invoices look legitimate because the attackers have previously attacked an employee’s email account. In organisations such as franchises, where many people may share similar email addresses or platforms, one weak password can leave you vulnerable. CERT NZ recommends four measures to help keep franchisors and franchisees safe.


New law 'cannon aiming at mosquito' 20th September 2019

20 September 2019 - California's AB5 law, which could see franchisees classified as employees, has been called a 'cannon aiming at a mosquito' by the International Franchise Association. The law, which is designed to protect workers in the gig economy such as Uber and food delivery service drivers, but could affect the franchise business model as collateral damage. The IFA has asked for franchisees to be exempt from the law, which comes into force on 1 January 2020. Uber and food delivery companies Lyft and Doordash say they have pledged $90 million on a ballot initiative next year that would exempt them from AB-5.

Read more at https://www.franchisetimes....

No action over Hell's Beyond Meat stunt 16th September 2019

Hell's use of fake meat in burger toppings without telling customers didn't meet food standards but the company won't face formal action from the Ministry for Primary Industries. Instead, the company has been given 'education and advice'. A separate investigation by the Commerce Commission is ongoing. The promotional stunt, which Hell said was 'to start a conversation and raise awareness about sustainable food choices', highlighted a number of current trends and issues in food franchising which are covered in the latest issue of Franchise New Zealand.

The ministry had taken several factors into consideration when deciding what action to take, including Hell's agreement to follow its advice in any future campaigns, improved allergen information on the company's website and the fact it hadn't previously been the subject of similar complaints.


Auckland seminars – improving franchise performance 11th September 2019

Three seminars being held in October are designed to help franchisors improve the performance of franchisees and provide a foundation in franchise field management for new franchisors and franchise executives.


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