Relationship Issues
Must Read
Here’s a selection of the most popular articles in this section.
Understanding The Franchise E-Factor
Greg Nathan explains how franchisees' needs and expectations change as they become more established
What's in a name - franchisee or franchise owner?
An article from our archives (December 2011) explores the implications of varying the terminology used in franchising.
What makes great franchisees tick?
Findings from the Franchise Relationships Institute originally released in 2011 show that having good family and social support is a major predictor of franchisee success. Greg Nathan outlines this and the other findings.
All Articles
Support kit for franchisees hit by flooding
31 January 2023 - The flooding in Auckland and the Upper North Island will see franchisees needing help and support to deal with the consequences. The Franchise Relationships Institute offers a free Franchisee Support Kit to assist franchisors and others wanting to help franchisees and families affected by disasters.
Understanding The Franchise E-Factor
Greg Nathan explains how franchisees' needs and expectations change as they become more established
Keeping your franchise network positive and resilient
16 September 2021 - Valuable insights and tips from Greg Nathan, Founder of the Franchise Relationships Institute, based upon his recent presentation to Franchise Association of New Zealand members via Zoom
Book on McDonald's and the black community wins Pulitzer
A new account of the complicated role the fast-food industry plays in African-American communities has been awarded the USA's top prize for journalism
What's in a name - franchisee or franchise owner?
An article from our archives (December 2011) explores the implications of varying the terminology used in franchising.
What makes great franchisees tick?
Findings from the Franchise Relationships Institute originally released in 2011 show that having good family and social support is a major predictor of franchisee success. Greg Nathan outlines this and the other findings.
Top tips for dealing with bad press
17 September - We share tips from a free webinar aimed at helping franchisors be prepared when an issue erupts in the media.
Putting the Buzz Back in Business
Mature franchisees require a different type of support if they are to go on growing, suggests Greg Nathan
Preparing new franchisees effectively
What are the issues impacting effective new franchisee preparation? Corven research has just released results of a recent study.
the search for FRANCHISE EXCELLENCE
How do the backgrounds, lifestyle, work habits and personal characteristics of franchisees impact on their success? A new survey offers insights and surprises.
10 good reasons to
EMBRACE CONFLICT
January 2012 - A recent study by Massey University suggested that conflict is commonplace in franchise relationships but that it is not always well-managed by franchisors. Here are 10 reasons why conflict need not always have negative outcomes.
DECAMPING FRANCHISEE leaves gym franchisors fuming
June 2011 - A franchisee stripped bare an Auckland gym in an overnight raid that has left the franchisors with a bitter taste
Pressing the right buttons
Don’t treat others as YOU would like to be treated but as THEY would like to be treated, says Allison Mooney. It can make all the difference to the results franchisors and franchisees achieve.
Optimism is catching
2 February 2009 - New research into franchisors' and franchisees' confidence levels in Australia shows the importance of confident leadership.
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