Relationship Issues

Must Read

Here’s a selection of the most popular articles in this section.

The E Factor

Most franchisors recognise that the type of support a franchisee needs changes as they become more familiar with running their business. However, franchisors may not understand the psychological changes that take place as the franchisee develops in confidence.

What's in a name - franchisee or franchise owner?

An article from our archives (December 2011) explores the implications of varying the terminology used in franchising.

What makes great franchisees tick?

Findings from the Franchise Relationships Institute originally released in 2011 show that having good family and social support is a major predictor of franchisee success. Greg Nathan outlines this and the other findings.

All Articles

What's in a name - franchisee or franchise owner?

An article from our archives (December 2011) explores the implications of varying the terminology used in franchising.

What makes great franchisees tick?

Findings from the Franchise Relationships Institute originally released in 2011 show that having good family and social support is a major predictor of franchisee success. Greg Nathan outlines this and the other findings.

The E Factor

Most franchisors recognise that the type of support a franchisee needs changes as they become more familiar with running their business. However, franchisors may not understand the psychological changes that take place as the franchisee develops in confidence.

Top tips for dealing with bad press

17 September - We share tips from a free webinar aimed at helping franchisors be prepared when an issue erupts in the media.

Putting the Buzz Back in Business

Mature franchisees require a different type of support if they are to go on growing, suggests Greg Nathan

Preparing new franchisees effectively

What are the issues impacting effective new franchisee preparation? Corven research has just released results of a recent study.

the search for FRANCHISE EXCELLENCE

How do the backgrounds, lifestyle, work habits and personal characteristics of franchisees impact on their success? A new survey offers insights and surprises.

10 good reasons to
EMBRACE CONFLICT

January 2012 - A recent study by Massey University suggested that conflict is commonplace in franchise relationships but that it is not always well-managed by franchisors. Here are 10 reasons why conflict need not always have negative outcomes.

SUPPORT KIT for franchisees hit by disaster

July 2011 - Ree Anna Chapman of the Franchise Relationships Institute has reminded delegates to the National Franchise Conference that the FRI offers a free Franchisee Support Kit to assist franchisors and others wanting to help franchisees and families affected by disasters.

DECAMPING FRANCHISEE leaves gym franchisors fuming

June 2011 - A franchisee stripped bare an Auckland gym in an overnight raid that has left the franchisors with a bitter taste

Pressing the right buttons

Don’t treat others as YOU would like to be treated but as THEY would like to be treated, says Allison Mooney. It can make all the difference to the results franchisors and franchisees achieve.

Optimism is catching

2 February 2009 - New research into franchisors' and franchisees' confidence levels in Australia shows the importance of confident leadership.

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