In The News

3 May 2022 - Wahlburgers, the US burger chain founded by actor Mark Wahlberg and his brothers, is to open in Auckland later this year. It's one of five outlets the company plans for New Zealand, but with the brand being operated here by Australia's United Cinemas, it will not be franchised. The Auckland store will be located at the former Euro restaurant site on Princes Wharf, which industry commentators have described as a 'challenging' location although a high profile one as international tourists return. A previous star-themed restaurant, Planet Hollywood, was a key tenant at the former Sky City Metro on Aotea Square before closing in 2003 after just four years.

Read more at https://www.stuff.co.nz/bus...

3 May 2022 - Should new business owners follow a broker's advice to buy an established business rather than start up a business from scratch? Not necessarily, suggests Simon Lord

17 April 2022 – McDonald's spent a record amount on ingredients from Kiwi farmers, growers and bakers last year, with the majority being exported to McDonald's operations in Asia Pacific, Middle East and Africa

17 April 2022 – New Zealand’s Hell Pizza franchise is ready to cross the ditch and open in Australia

11 April 2022 –  Latest findings from a survey commissioned by Prospa reveal that, when a business needs money, 38 percent of business owners will dip into their personal savings

1 April 2022 – Khushbu Sundarji has become a partner at Stewart Germann Law Office

November 2022 – Franchise New Zealand wins the Service Provider of the Year Award for the second time running

The Otago Daily Times has proudly covered the story of two friends who met at the University of Otago in the 1980s and went on to build what is possibly New Zealand's largest franchise - CrestClean. The company has just been named Supreme Franchise System of the Year in the Westpac New Zealand Franchise Awards.  Read the ODT story here and see our full coverage of all the winners here.

Read more at https://www.odt.co.nz/busin...

6 March 2022 ­– Friendly rivals from the same industry won the two biggest titles at the Westpac New Zealand Franchise Awards tonight. There were a massive 75 finalists this year - here’s our full report with all the winners in every category

Read more at https://franchise.co.nz/art...

9 March 2022 - Long-established consultancy business "The Franchise Coach" has been bought by Stewart Germann, the specialist franchise lawyer. The move will see an additional level of professional services offered to emerging and established franchisors in New Zealand, and incoming franchise brands from overseas

9 March 2022 - After yesterday's report that pressure was growing on global franchises to close stores in Russia, McDonald's has announced that it will close its 850 mostly company-owned stores there. The company said said the halt was a response to the 'needless human suffering unfolding in Ukraine'. Meanwhile,  McDonald’s Ukraine is reportedly providing food from restaurants for the needs of Ukrainians during martial law, and KFC has opened kitchens for cooking to hospitals, military and territorial defence. A McDonald's Ukraine statement said, 'Our restaurants are closed for safety reasons, however, those located in the areas that are currently safe (as far as it’s possible) for our employees provide food to local communities. Local authorities take the products and distribute them where they are most needed.'

Read more at https://www.bbc.com/news/bu...

8 March 2022 - A BBC report suggests that pressure is growing on Western food and drink giants to pull out of Russia due to the invasion of Ukraine. McDonald's and Coca-Cola, among others, have been criticised on social media for failing to speak out about the attacks and continuing to operate in the country. Apart from boycott calls on social media, both McDonald's and Pepsi have also been singled out by the boss of New York state's pension fund. Where franchises are locally-owned, either under individual or master franchise agreements, it's a complicated issue - for example, the majority of Starbucks sites in Russia are run by the Kuwait-based Alshaya Group - but McDonald's, which has 847 stores in Russia, owns the majority of them itself.

Read more at https://www.bbc.com/news/bu...

7 March 2022 - RNZ's Nathan Rarere interviews Ben Coates from Moerewa, who won the Small Business Franchisee of the Year title at the Westpac New Zealand Franchise Awards last night. See our full coverage of the results.

Read more at https://www.rnz.co.nz/natio...

Restaurant Brands’ total sales for the year ended 31 December 2021 were $1,068.2 million, an increase of $175.9 million (19.7 percent) from 2020. This is the first time the listed company, which owns the master licences for Pizza Hut, KFC, Carl’s Jr. and Taco Bell stores in New Zealand, has passed the $1 billion mark.

Approximately $100 million of the increase arose from an additional eight months trading this year from the acquisition of 69 KFC and Taco Bell stores in California from an existing franchisee. The company also has operations in Australia and Hawaii.

Full year sales for New Zealand were $461.1 million, an increase of 12.4 percent, primarily from strong same store sales growth of 9.1 percent. The company estimates that the Government-mandated full store closures resulted in lost sales of $26 million in 2021 and $40 million in 2020.

Fourth quarter total sales for New Zealand were $126.2 million, an increase of 5.3 percent on the equivalent period last year, with Carl’s Jr. and Pizza Hut performing ‘very strongly’.

Store numbers increased by four during the quarter to 137, with the opening of three new Taco Bell stores and a new KFC store. In addition two Carl’s Jr. stores were converted to a KFC and a Taco Bell. Same store sales were strong despite the adverse impact of the continued Covid crisis.

Read more at https://www.restaurantbrand...

25 February 2021 - It quickly became apparent after the announcement of the government’s Covid Support Payment that the date comparator period would mean that many operators would be ineligible to access the support. Following lobbying by the Restaurant Association of New Zealand, the criteria have now been changed to allow comparison with either early 2022 or the same period last year. See the full announcement at https://www.beehive.govt.nz/release/more-omicron-affected-businesses-able-access-financial-support 

Read more at https://www.restaurantnz.co...

23 February 2022 – Westpac’s latest quarterly Economic Overview looks at what lies ahead as New Zealand faces Omicron, and the Franchising Confidence Index finds franchisors looking for opportunities in a gloomy start to the year

Suntory Beverage and Food Ltd has announced it is to sell its fresh coffee business in Australia, New Zealand and Singapore to UCC Coffee. This includes New Zealand’s oldest café franchise, Robert Harris. 

UCC are a leading global coffee business, and have built hugely successful brands and blends across Asia, Europe and the Americas. With no other operations in Australia and New Zealand, they see the acquisition as a highly complementary opportunity to create a truly global leader in the coffee industry.

The sale is expected to be completed in the first quarter of 2022, (subject to regulatory approvals). Suntory say that, in the meantime, it remains business as usual for suppliers and partners with no change to day-to-day operations.

Robert Harris was born in 1897 in Sydney but lived most of his life in Hamilton. He ran a hairdressers and tobacconist’s shop before starting a delicatessen, and began selling coffee in a small way in 1952. He soon became fascinated by the coffee business and eventually devoted his life to building what became New Zealand’s first chain of cafés. Robert Harris died in 1974, and there are now 34 franchised cafés bearing his name around the country.

Read more at

10 February 2022 – Asia-based investment company PAG Asia Capital has sold The Cheesecake Shop to Melbourne's River Capital, a boutique asset manager. The Cheesecake Shop operates more than 220 franchised stores across Australia and New Zealand.

PAG bought TCS in 2017 and also owns the Red Rooster, Oporto and Chicken Treat brands.

River Capital has a history of investing in franchise concepts: it was previously a significant shareholder in Brumby’s before it was sold to Retail Food Group, and has had investments in Domino’s and KFC.

Read more at https://qsrmedia.com/legal/...

1 February 2022 - The Westpac New Zealand Franchise Awards will take place as an online-only event on 6 March. 

27 January 2022 – A franchisee which advertised for unvaccinated staff despite the mandatory requirement for hospitality staff to be vaccinated has left the business after being fined $24,000 for breaching the mandate. The franchisor reportedly gave them 10 days to comply or leave

The Franchising New Zealand Survey 2021 is covered in detail below. For our report on the 2024 survey, see Franchising Health Check

1 December 2021 - A hospitality franchisee who invited unvaccinated workers to apply for bar and restaurant roles on a "No Jab Jobs" website has had the ad removed. Lone Star New Lynn posted the advertisement on the site four days ago with a note saying the business "will not be discriminating either whilst employing or serving our guests." The job ad appears to contravene the vaccine mandate for close contact workers in the hospitality industry.

Paul Steiner, operations manager for the Lone Star franchise, told the New Zealand Herald, "All franchisees are required by the terms of their franchise arrangements to comply with all relevant laws, legislation, and government requirements, including health requirements."

The mandatory vaccination requirements have generally been welcomed by franchisors, although there have been concerns about the challenges that enforcing the vaccine pass will present to franchisees. 

See here for guidelines for the food and drink industry under the traffic light system.

Read more at https://www.nzherald.co.nz/...

26 November 2021 - Guidance for businesses on the general rules for operating under the COVID-19 Protection Framework (also known as the traffic light system) is now live on www.business.govt.nz. This explains what the system means for businesses, with detailed guidance for certain categories at the various levels. Click on each category for a direct link to the relevant information:

Accommodation services;
Close contact services (eg. hairdressers and beauty salons);
Entertainment, recreation and exercise (eg. gyms);
Events (including private events);
Food and drink services (eg. bars, cafes, restaurants, takeaways);
Manufacturing, supply or processing of goods and packaging;
Primary industries;
Public facilities;
Retail;
Services (eg. home cleaning);
Transport, freight and logistics.

The COVID-19 Protection Framework will start operating from 11.59pm on 2 December 2021. Until then, businesses should continue to follow the Alert Level rules.

Read more at https://www.business.govt.n...

23 November 2021 - Just Cuts franchisees are prepared for re-opening thanks to proven app from the franchisor

November 2021 - The Franchise Association is holding a Bay of Plenty event in  Tauranga on Thursday 25 November to help Bay of Plenty franchisors and franchisees learn what’s happening in the wider world of franchising. There's also a panel session on what generates value in a franchise, and how are recent disruptions affecting the dynamics of buying a franchise?

Both members and non-members of FANZ are welcome at this no-charge event. See more details.

Read more at https://events.franchiseass...

November 2021 – Continuing an annual tradition, KidsCan and The Coffee Club have announced the young winners of their Christmas Cup Artwork Competition

8 November 2021 – New Zealand franchising has lost one of its most highly-regarded leaders with the sudden death of Campbell McMahon, CEO of Super Liquor

7 November 2021 – Nearly half of all Aucklanders are considering leaving the city, a survey has found

3 November 2021 – A new Bill has seen commercial lease abatements implied into leases as a way of requiring landlords and tenants to agree fair rent relief during periods affected by Alert level restrictions. Paul Turner of Goodwin Turner Commercial Lawyers outlines the changes and comments on 5 key aspects and what they could mean for affected franchisees

2 November 2021 ­– Australia names top franchisors, franchisees in 2021 Awards

29 October 2021 – The recent announcement of mandatory vaccination requirements for certain sectors, including hospitality, hairdressers and gyms, presents new challenges for franchisors and franchisees. How will they cope?

28 October 2021 – Businesses are self-funding new, faster Covid tests 

28 October 2021 – Changes in the way rent relief measures will be applied should provide additional clarity and options for tenants and landlords affected by Alert Level restrictions 

20 October 2021 – The first Survey of Franchising since 2017 is happening right now, with franchisors across the country being asked to help create a complete picture of the sector

Where does a Big Mac cost $30? A new study shows how McDonald's prices vary around the world

Read more at https://franchise.co.nz/art...

14 October 2021 – New research from AUT confirms international trends that many people across a range of different roles are considering changing their job. Will buying a business appeal?

Landlords may be forced into arbitration if they cannot agree to cut rents to tenants affected by Covid restrictions, under surprise changes announced - and to come into force - today.

Justice Minister Kris Faafoi announced that as part of the Covid-19 Response Legislation Bill introduced to Parliament, measures were being taken "to help businesses resolve disputes over commercial rent"

Read more at https://www.nzherald.co.nz/...

27 September 2021 - Franchisors praised for taking a stand as former franchisee loses liquor licence after worker exploitation

24 September 2021 - When one franchise had too much work and the other had too little, two well-known franchise brands worked together 

20 September 2021 - As Aucklanders wait to hear if the region might go down to Level 3 soon, CIS Group has created a special deal for franchises on its contactless, foot-operated sanitation stations

Read more at https://onetomany.cumulo9.c...