Case Studies

Must Read

Here’s a selection of the most popular articles in this section.

Kiwi battlers - the pioneers who brought McDonald’s to New Zealand

A book published in 2011 by Rosemary Hepözden tells the story of how McDonald’s came to New Zealand and documents its first 35 years here. In this extract, she describes the struggle to open the first restaurant in Porirua.

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The Fastway Story - Part 1: The Beginning

In the first of two articles from 2005 Bill McGowan, founder of Fastway Couriers, recalls the challenges and rewards of building a global franchise network from scratch in a typically frank way.

The Fastway Story - Part 2: Beyond Australasia

In the second of two articles from 2005 on building a global franchise, the founder of Fastway Couriers, Bill McGowan, discusses the development of national master franchises and the challenges, pleasures and pitfalls of overseas expansion.

What do field managers really do?

One of the biggest benefits of buying a franchise is the on-the-spot support you get to build your business. Simon Lord talked to some of New Zealand’s top franchise field managers at the Westpac New Zealand Franchise Awards in 2015 to find out how they help franchisees to achieve their goals.

Kiwi battlers - the pioneers who brought McDonald’s to New Zealand

A book published in 2011 by Rosemary Hepözden tells the story of how McDonald’s came to New Zealand and documents its first 35 years here. In this extract, she describes the struggle to open the first restaurant in Porirua.

Vision for the future

Specsavers has demonstrated how to revolutionise an industry

Georgie Pie - the brand that refuses to die

April 2012 - Should McDonald's bring back Georgie Pie? Their new MD says they're damned if they do, damned if they don't. What are their options?

Sharing the lessons of McDonald's

Al Dunn spent 31 years with McDonald's before establishing his own consulting business. In a 2008 issue of Franchise New Zealand magazine, he answered questions put to him by some top franchisors. This article contains both the magazine story and some extra material.

Just Rewards

New Zealand’s top franchisees of 2017 are a semi-retired couple who believe in working smarter, not harder. They also prove that some of the best opportunities in business lie outside the big cities

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