Resolving Problems
Must Read
Here’s a selection of the most popular articles in this section.
How can I make my franchisor listen?
If a franchisee has a problem how can they make themselves heard by the franchisor?
All Articles
When support really matters
How does being part of a franchise help when the unthinkable happens and the whole country goes into lockdown? Here are some lessons from 2020.
Working Together
Is it your dream to run your own business with your partner or a family member? Buying a franchise can make it come true. Greg Nathan provides some tips on building a good working relationship with someone you love
Making a Formal Complaint
If you think you have a justified complaint about a franchise, what should you do? Here's our guide to making a complaint under the Franchise Association's Code of Practice.
How can I make my franchisor listen?
If a franchisee has a problem how can they make themselves heard by the franchisor?
Putting the Buzz Back in Business
Mature franchisees require a different type of support if they are to go on growing, suggests Greg Nathan
Mediation not media
2nd October 2008 - Kamikaze conflicts and publicising disputes can lead to disaster
10 good reasons to
EMBRACE CONFLICT
January 2012 - A recent study by Massey University suggested that conflict is commonplace in franchise relationships but that it is not always well-managed by franchisors. Here are 10 reasons why conflict need not always have negative outcomes.
Experiencing the earthquake - one franchisee's story
March 2011 - Gary Tempero is a Provender franchisee in Christchurch who wrote this account of the day the earthquake struck for the franchise’s newsletter. It is reproduced here to give an impression of how not one but two typical franchisees and their family have been affected.
Pressing the right buttons
Don’t treat others as YOU would like to be treated but as THEY would like to be treated, says Allison Mooney. It can make all the difference to the results franchisors and franchisees achieve.
Mediation Panel Offers Dispute Resolution for Franchisees
A Mediation Panel organised by the Franchise Association of New Zealand makes rapid resolution of disputes available to members and non-members alike
Featured Listings
The Coffee Club
One of NZ’s largest café and restaurant franchises, The Coffee Club have a comprehensive menu and offer a relaxed dining experience. Take advantage of a...
Rodney Wayne
Rodney Wayne is the largest hairdressing franchise in New Zealand. You do not have to be a hairdresser but strong people skills combined with an...
Kitchen Studio
Established in 1984 and voted New Zealand’s Most Trusted kitchen brand eight years running, Kitchen Studio offers an exciting, rewarding opportunity for...
Choices Flooring
Be part of a new flooring retail opportunity in New Zealand where you will become part of an innovative and successful flooring brand. Choices Flooring...
Harcourts New Zealand
Harcourts seeks accomplished sales consultants and achievers across all industries, exploring real estate business ownership. We value goal-driven,...
