In The News 
New tool to help company directors
22nd November 2019
23 November 2019 – The Companies Office has launched a new resource for owners of growing small businesses to help them navigate the move into business director responsibilities
Economy showing signs of spring
19th November 2019
20 November 2019 - Having endured the chill winds of a slowdown, Westpac’s economists say signs of spring are emerging. Data suggests we are past the worst of it
Payroll problems could cost millions
19th November 2019
19 November 2019 – McDonald’s has agreed to backdate miscalculated holiday pay for 10 years under an agreement with the Labour Inspectorate. It’s just one of many organisations, including the Police, that have been confused by complex legislation
NZ Franchise Awards 2019 RESULTS
9th November 2019
9 November 2019 – Getting it right first time is what franchising is all about - and Pukeko Rental Managers did exactly that with a stunning new entrant win as Supreme Franchise System of the Year. The Coffee Club’s Sarith Thong repeated the feat as the new Supreme Franchisee of the Year
Franchise banker honoured
9th November 2019
9 November 2019 – Daniel Cloete of Westpac has been awarded Life Membership of the Franchise Association in a ceremony at the 25th annual New Zealand Franchise Awards
Franchising worth $1.75 trillion globally
4th November 2019
5 November 2019 - Franchising contributes 2.7% to the economies of the 47 member countries of the World Franchise Council (WFC), as announced at its summit, held over five days in Abu Dhabi
Australian Franchise Awards – 2019 Results
27th October 2019
25 October 2019 – San Churro enjoyed the sweet taste of victory in this year’s Australian franchise awards
International recognition for NZ franchise lawyer
25th October 2019
25 October 2019 – New Zealand gains first Certified Franchise Executive under international programme
Confidence down – better to come?
23rd October 2019
24 October 2019 – Things will look worse before they look better, says an economist, but the latest survey suggests franchisors are not yet convinced
Super Liquor welcomes record $200,000 Employment Court fine for former franchisees
21st October 2019
22 October 2019 – An Employment Court ruling which has seen two former franchisees fined for serious employment law breaches has been applauded by the franchisor, which says it has no tolerance for abuse of legal obligations
Franchise your business – free seminars throughout NZ
16th October 2019
17 October 2019 – Could your business go national or even international? Find out more about franchising and licensing at these free seminars
Franchise Awards – finalists announced
10th October 2019
11 October 2019 – Who will win the 2019 Westpac New Zealand Franchise Awards?
Food franchises mostly growing as other categories boom
8th October 2019
8 October 2019 – A ranking of global franchises shows which brands are performing most strongly and identifies sectors to watch
Taco Bell confirms first NZ store in West Auckland
3rd October 2019
4 October 2019 – Taco Bell will open its very first New Zealand restaurant in West Auckland
UBX boxing training franchise launches in New Zealand
1st October 2019
Hell Pizza formally warned over fake meat
1st October 2019
2 October 2019 – The Commerce Commission has warned Hell Pizza that its advertising of the “Burger Pizza” was, in the Commission’s view, likely to have breached the Fair Trading Act 1986.
Exporting Kiwi Know-How
30th September 2019
Mina Phillips and Simon Lord look at how two New Zealand franchises are expanding overseas.
Franchise agreements could be affected by new business protections – lawyers
26th September 2019
26 September 2019 – Andrew Skinner and Khushbu Sundarji of Stewart Germann Law Office discuss the potential impact on franchising of proposed changes to the Fair Trading Act
Legal protections to affect small businesses – and franchising?
24th September 2019
24 September 2019 – Proposed changes to the Fair Trading Act would extend current consumer protections against unfair contract terms to apply to business contracts with a value below $250,000
More on product stewardship
20th September 2019
20 September 2019 - Our recent article about the possible impact of new rubbish regulation on food and retail franchises mentioned the concept of product stewardship. Here's a plain English guide to how it works from wasteMINZ, the Waste Management Institute of New Zealand.
Email invoice scam on the rise
20th September 2019
MBIE is warning of a sophisticated fake invoice scam attacking small businesses. Emails from an attacker pretending to be a recognised supplier contain fake invoices and attempt to trick the business into paying the invoiced amount into the attacker’s account. The invoices look legitimate because the attackers have previously attacked an employee’s email account. In organisations such as franchises, where many people may share similar email addresses or platforms, one weak password can leave you vulnerable. CERT NZ recommends four measures to help keep franchisors and franchisees safe.
New law 'cannon aiming at mosquito'
20th September 2019
20 September 2019 - California's AB5 law, which could see franchisees classified as employees, has been called a 'cannon aiming at a mosquito' by the International Franchise Association. The law, which is designed to protect workers in the gig economy such as Uber and food delivery service drivers, but could affect the franchise business model as collateral damage. The IFA has asked for franchisees to be exempt from the law, which comes into force on 1 January 2020. Uber and food delivery companies Lyft and Doordash say they have pledged $90 million on a ballot initiative next year that would exempt them from AB-5.
No action over Hell's Beyond Meat stunt
16th September 2019
Hell's use of fake meat in burger toppings without telling customers didn't meet food standards but the company won't face formal action from the Ministry for Primary Industries. Instead, the company has been given 'education and advice'. A separate investigation by the Commerce Commission is ongoing. The promotional stunt, which Hell said was 'to start a conversation and raise awareness about sustainable food choices', highlighted a number of current trends and issues in food franchising which are covered in the latest issue of Franchise New Zealand.
The ministry had taken several factors into consideration when deciding what action to take, including Hell's agreement to follow its advice in any future campaigns, improved allergen information on the company's website and the fact it hadn't previously been the subject of similar complaints.
Columbus Coffee sees red for charity
27th August 2019
August 2019 – Columbus Coffee franchisees all over the country will be doing their bit for Cure Kids on Red Nose Day
Employment issues: keeping franchises out of trouble
27th August 2019
From the Archives: 2019 - A Subway franchisee made the company a ‘priority focus’ for Labour Inspectorate investigators. How can franchisors prevent a similar problem in their own networks?
Rubbish regulation could pack a punch for hospitality and retail
26th August 2019
August 2019 – The Ministry for the Environment is seeking submissions after publishing a consultation document which would see retailers and hospitality businesses responsible for specified products and packaging at their end of life
September workshops to improve franchise performance and growth
24th August 2019
USA - California legislation could turn franchisees into employees
24th August 2019
14 August 2019 - Legislation currently pending in the Californian state legislature could significantly affect the future of franchising in that state - and set a precedent for other US jurisdictions
Westpac forecasts slower growth but has faith in policy
20th August 2019
21 August 2019 – Escalating trade war will affect NZ, but economists think the Reserve Bank’s actions will prove effective for now. A short-term rise in unemployment could ease staff shortages for franchisees
Christchurch event for franchisors and franchisees
15th August 2019
Labour Inspectorate to target Subway franchisees
31st July 2019
From the Archives: 2019 – A Subway franchisee who failed to improve employment practices after a warning has made the company a ‘priority focus’ for investigators
Café franchise helps bake a difference for animals
22nd July 2019
World's top-valued food brand named
22nd July 2019
July 2019 – The world’s biggest food franchise is also one of the ten hottest brands on the planet, according to a recent report
NZ landscaping franchise launches in USA
18th July 2019
Wellington event - Round Table for franchisors, franchisees
10th July 2019
July 2019 – One of New Zealand’s best-known home-grown franchise brands is gradually disappearing from our streets as Fastway Couriers rebrands
Franchisors more positive but challenges remain – survey
8th July 2019
8 July 2019 – Dropping the CGT has helped franchise confidence increase, but worries remain about costs and staffing
1 July 2019 - A stunt which saw Hell Pizza add plant instead of meat patties to its pizza toppings without telling customers and saw the popular franchise called to a meeting with the Ministry for Primary Industries has now caused further problems. While the company says it wanted to introduce customers to alternative proteins in an unexpected way, it has been suggested that Hell could be in breach of both the Food Act and the Fair Trading Act, and the Commerce Commission has launched an investigation.
Revealing the use of Beyond Meat, Hell general manager Ben Cumming said the company had wanted to introduce customers to alternative proteins in an unexpected way and had expected mixed feedback.
The company cared about the planet and had wanted to start a conversation and raise awareness about sustainable food choices, he said.
Hell has since launched an interactive allergen warning feature on its website, which lists the potential allergens – like soy, gluten and nuts – on each pizza and updates automatically when toppings are customised.
A request for customers with life-threatening allergies to inform the store before ordering is also included.
A spokesman for the Commerce Commission originally said it had received eight complaints about "burger patties" on Hell pizzas and they would be assessed.
Reducing the stress of business ownership
17th June 2019
18 June 2019 – A new survey shows that running your own business can be stressful and frustrating. How does being part of a franchise help?
Liquor franchisee's employment breaches raise questions
17th June 2019
18 June 2019 – Liquor store franchisee fined after failing to address employment issues
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