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last updated 07/12/2023

Two In A Row

last updated 07/12/2023

November 2022 – Franchise New Zealand wins the Service Provider of the Year Award for the second time running

When Franchise New Zealand was founded in 1992, life was very different. In total, there would have been fewer than 50 franchise brands in the whole country – a number of overseas brands, and a handful of brave home-grown pioneers such as Arano Juice, Stirling Sports, Cookie Time, Uncles, Pit Stop and Frank Casey Suit Hire (remember them?). 30 years on, there are around 600, and New Zealand has become, per capita, the most franchised country in the world.

Since its foundation, Franchise New Zealand has provided free information about the process of choosing and buying a franchise to hundreds of thousands of New Zealanders. That first issue of the magazine was followed by one of the first websites in the country in 1997. The company has since added an email newsletter, digital magazine and social media to its mix to reach over 25,000 readers per month.

Commitment to the sector

‘To mark our 30th birthday, we decided to enter the 2021 Westpac New Zealand Franchise Awards and, much to our delight, we won,’ says Lorraine Lord, co-publisher with husband Simon of Franchise New Zealand media. 'Because of Covid, the Awards weren't presented until March 2022, so winners that year only got 8 months as champions, which seemed a shame. That's why we entered again, and we were delighted to retain our title in November 2022.'

The prestigious Award recognises a Service Provider to the franchise sector which demonstrates a significant contribution to New Zealand franchising. 

In 2021, the judges said, ‘Franchise New Zealand media demonstrated an ability to adapt and grow the business, as well as an “above and beyond” level of commitment to the sector. They show true dedication to franchising, with their media providing industry profile and key marketing as well delivering return for their business. The entry contained robust information in all questions, including metrics and customer testimonials. Well done on an excellent submission.’

In 2022, they commented, '... they are a well-run and well-managed business, and have a very strong knowledge of, and an absolute commitment to, the franchising sector.'

A win/win approach

Sally Knight, the company’s Business Development Manager says, ‘By informing and educating franchise buyers, we have helped many people to get into satisfying and successful businesses over the years ­– and, equally importantly, helped many more avoid making critical mistakes. We have also sponsored franchise conferences, awards, surveys and events all over the country. 

‘Our passion and enthusiasm for franchising is reflected in our win/win, collaborative approach to business – an approach that we hope reflects the whole spirit of franchising at its best.

‘Our thanks to our designer Paul Donovan, our freelance writers, our suppliers, our advertisers and readers and, above all, our sponsors Westpac (who have been with us for the whole 30 years) and Franchise Accountants. It is an honour to work with you all and a really great feeling to see everyone recognised twice in a row.'.’

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