In The News 
Warning - NZ women targetted by 'secret' pyramid scheme
28th August 2017
The Commerce Commission has issued a warning about women's 'gifting circles' which are no more than a pyramid selling scheme in breach of the Fair Trading Act. Unlike franchising, pyramid selling schemes promise payments for the enrolling of others, rather than sales of a product, and require the constant recruitment of new members - which is ultimately impossible. The latest scam is specifically targetting women in Auckland, Tauranga, Nelson and Golden Bay, and has been described by one victim as a 'spiritually transmitted disease.'
Pyramid schemes are illegal in 46 countries. The Commerce Commission wants to hear from anyone who has been approached recently to join a gifting circle, or anyone who has information that identifies anyone profiting from the scheme. Women operating a circle, or who invite others to join one, may be fined up to $600,000 per offence.
Pyramid selling or network marketing should not be confused with franchising, which is a reputable way of doing business where franchisees own their own business providing goods or services under a common brand. Understand how franchises work and see details from the latest Survey of Franchising.
Women pay a "gift" of US$5000 (NZ$7000) when they start as a seed, before moving on to sapling, then blossom and finally achieve the "Lotus" status to receive a US$40,000 payout from eight new women. If no new members are recruited, the circle can collapse.
A circle document entitled "25 Ways to Manifest Your Gift" encourages new recruits to sell their car, paint a neighbour's house, apply for a credit card or second mortgage, take out a loan or ask for an early inheritance.
The most disturbing is number 18, where they are encouraged to sell their blood or plasma, and even their eggs.
Women sign a document stating the money is "a gift and not an investment" and that they "expect nothing in return".
They receive coaching on how to recruit others and meet several times a week in person or by phone to discuss life, spirituality and personal development.
Inland Revenue issues urgent email scam warning
25th August 2017
Joint employer liability proposed in Australia
25th August 2017
Bags of success for charity handbags
25th August 2017
Economy throttling back but growth to continue
15th August 2017
FAB Group plans UK launch
12th August 2017
Go barking mad for cupcakes at The Coffee Club
12th August 2017
Tauranga Event - Making a Kiwi franchise great again
9th August 2017
New FANZ board announced
8th August 2017
Stonewood Homes wins at House of the Year awards
2nd August 2017
McDonald's extends Uber delivery
26th July 2017
The Franchising New Zealand Survey 2017 is covered in detail below. For our report on the 2024 survey, see Franchising Health Check
Swap a handbag for a facial at Caci
21st July 2017
Nosh up for sale again
21st July 2017
The receivers of the troubled Nosh Group and sister company Mt Eden Food Company are looking for offers for the troubled group by 28th July. The companies were orifinally sold by Veritas Investments for $4 million in February, following an ultimatum from bankers ANZ, but the unidentified consortium behind new owners Gosh Holdings failed to turn the company around.
Nosh Group operates five Auckland stores: Glen Innes, Green Lane, Ponsonby, Pakuranga and Matakana.
Mt Eden Food Co operates the Mt Eden store. Nosh stores in Kerikeri and Mt Maunganui are independent franchises.
Mt Eden recorded the highest turnover in the year to June 2016, taking in more than $6.63 million.
But most of the stores were recording losses on a regular basis, sometimes in excess of $100,000 a month.
Between July 2016 and April 2017, the Nosh group had income of $13.3 million but after expenses, suffered a loss of $3.75 million.
All of the Nosh stores are in leased premises, so a buyer would have to renegotiate those leases if they wanted to continue.
Workshops - stay on the right side of employment law
19th July 2017
McDonald's launches delivery service in NZ
19th July 2017
Nosh in receivership; franchisees trade on
17th July 2017
Upmarket grocery chain Nosh has been placed in receivership, but two regional franchisees are trading on. The long-term impact of their franchisor's failure remains to be seen - a former Nosh outlet in Auckland's Mairangi Bay was converted into a New World under the same franchisee, but opportunities for such conversions are very site-specific.
A Nosh in Kerikeri and one Mt Maunganui trade as independently operated stores and are unaffected by the receivership.
Kerikeri owner David Whyman said he would still prefer to stay with the Nosh brand but hoped new owners would lead it in a better direction.
Last month, Nosh closed its Auckland stores ahead of a planned relaunch on June 26.
When the time came, different notices said the relaunch had been delayed until July 8.
The relaunch didn't happen on that day either.
No sign of activity - or stock - could be seen through the mostly covered windows.
NZ franchisor and 5 stores placed in receivership
7th July 2017
New Zealand company Hardy's, which sells health and weight loss supplements, is facing challenges after the franchisor company and five company-owned store were placed in receivership earlier this week. Six franchisee-owned stores are trading as usual. The receivers are now seeking a buyer for the company, which was founded in 1986.
Companies Office records show that Andrew Grenfell and Kare Johnstone were appointed as receivers of Hardy's earlier this week.
Grenfell told the Herald that the five company-run stores affected by the receivership include those in Auckland's Sylvia Park, St Lukes, and Northwest as well as two in Bethlehem and Taupo.
The receivers are planning on running these stores while they look for a buyer for both them and the master franchisor.
Grenfell said he was not in a position to give details on the events leading up to the receivership. He said that the company-run stores and the master franchisor employed around 20 staff.
Tourette’s campaign proves Kiwis really do #GiveATic
5th July 2017
Strong outlook for franchising despite staffing shortage
5th July 2017
Is this the end for Nosh?
30th June 2017
30 June 2017 - With its company-owned stores closed, at least one franchise re-branded, suppliers and staff reportedly unpaid and the company's mystery owners apparently uncontactable, the future looks bleak for the former star upmarket grocery.
Sydney-based investor, Andrew Guy Phillips, bought the unprofitable chain via the company Gosh Holding for $4m saying he had the backing of a number of wealthy Kiwis.
Only one of these backers was revealed through changes to the Companies Office. He was Jonathan Denize, an Auckland man who has been declared bankrupt twice.
Denize did not respond to attempts to contact him this week.
"People in the industry shook their heads when Nosh was sold," said retail analyst Chris Wilkinson. "We all tried to work out who these buyers were."
Phillips was positive at the beginning of his purchase, and agreed to talk to the Herald about exciting plans for the franchise. This never came about and since the stores shut, he has not responded to calls or emails.
A number of employees and creditors of the business said this week that they were waiting for payment from Nosh.
A Fairfax Media report has strongly criticised the Australian government for delaying a vote on its Protecting Vulnerable Workers Bill and suggested that it is the result of lobbying by the Franchise Council of Australia. The report, in the Sydney Morning Herald, specifically identifies as members of the FCA three companies whose franchisees have been accused of underpaying workers following a joint Fairfax/Four Corners investigation.
The new laws would hold franchisors responsible for a franchisee's violations in circumstances where it had significant control or influence over them, knew or should have known about underpayments, or failed to take reasonable steps to prevent the violations.
They would also impose much stiffer penalties for breaches, with companies facing possible $540,000 fines.
But the Franchise Council is targeting government and crossbench MPs as it seeks to neuter the bill, arguing it would have unintended consequences that would hurt employment and small business.
Small Business Accounting
20 YEARS in the making
27th June 2017
BRAND NEW! Franchise Association has a fresh look
26th June 2017
McDonald’s traymats come to life in new AR promo
22nd June 2017
Multi-Unit Summit to help franchisees, franchisors grow
22nd June 2017
Hell keeps doors open for Tourette’s Association
22nd June 2017
After-4 Event this month - Making NZ franchises great again
16th June 2017
Brexit and write-down affect Esquires global owners
15th June 2017
NZAX-listed Cooks Global Foods, which owns the rights to the Esquires Coffee chain outside Australasia, had higher sales in the UK and Ireland in 2016, but lower revenue revenue thanks to post-Brexit currency fluctuations. The company has posted a larger net loss ahead of a restructuring of its Chinese operations.
Esquires in Australia and New Zealand is independently owned by RFG and operates here via master franchisee Cafe Coffee & Bakery Systems.
The company wrote down the value of its Chinese coffee store operations by $4 million ahead of its expected sale into a new joint venture in China, and wrote down the carrying value of the Progressive Processors supply business by $450,000 after it was sold. In exchange for its Chinese assets, which includes 26 stores, Cooks gets 30 percent of the company which will own the Esquires brand in China, Hong Kong, Macau and Taiwan.
Revenue from its operations in the UK and Irish markets grew in local currency terms but the gains were erased by falls in the pound and the euro following the Brexit vote last June, Jackson said. After conversions, sales from Britain decreased 13 percent to $1.5 million, compared to a 22 percent gain in local currency. The company now has 29 stores open in the UK, four more than a year earlier. Irish revenue rose 12.5 percent to $668,000, behind the 15 percent gain on a local currency basis.
Christchurch welcomes another New Yorker
15th June 2017
Brazilians take on The Body Shop
15th June 2017
The Body Shop, the ethical cosmetics franchise founded by Anita Roddick, has been sold by L'Oreal to a Brazilian make-up company. The Body Shop was founded in Brighton, England, in 1976 and went public in 1984. An early proponent of cause-related marketing, it was famed for its social and environmental campaigns which were sometimes controversial and required considerable buy-in from franchisees. The company was taken over by L'Oreal in 2006. Anita Roddick was made a Dame in 2003 and died in 2007.
All 28 outlets of The Body Shop in New Zealand are operated under the one owner, OLT Retail. The company does not sub-franchise in New Zealand.
RCG retail expert John Polkinghorne said: 'The Body Shop has been a real success story in New Zealand. They've had a long history here and consumers are aware of their strong ethical stance.'
'That should position them well for the future, since business ethics are a bigger issue today than they've ever been.'
'But all retail businesses need to innovate and refresh themselves constantly, The Body Shop is no exception. They need to make sure that they stay relevant and have the best offerings instore and online.'
No pizzas for no-go area in Rotorua
13th June 2017
A Domino's franchisee has been instructed by the police to stop deliveries to a Rotorua suburb because of safety concerns after its delivery vehicle was stolen in the area, although police have denied giving such advice. The local Hell Pizza franchisee has also said they have stopped delivering to certain customers in the Fordlands area.
Domino's said its Koutu store was working 'closely with the local police on this matter and will resume deliveries to that area following police advice.'
'The safety and security of our team members is of the utmost importance to Domino's and each team member is equipped with safety training,' the company said.
The Domino's spokeswoman said the stolen van was found a few days later.
'We can confirm instruction was given by police to the store manager to avoid the area until further notice for the safety of his staff. The store manager advised the owner and agreed to follow this advice.'
Rotorua police prevention manager Inspector Stu Nightingale said police were happy to provide crime prevention advice to businesses but would not tell a company not to go somewhere.
Franchisor strengthens global team ahead of float
9th June 2017
Another pizza chain for New Zealand?
7th June 2017
US pizza giant Papa Johns has announced that it is looking for local developers to establish 100 stores around New Zealand . The company has 5,000 outlets in 45 countries around the world compared to Pizza Hut's 15,000 (93 in NZ) and Domino's 12,000 (114 in NZ). The other major player in New Zealand is locally-owned Hell Pizza, which has 66 stores here. The fast-growing Sal's has 12 stores. A new brand from Kosova, Proper Pizza, is also due to enter the market later this year with the help of Stuart Deeks, who brought Esquires Coffee to New Zealand.
Papa Johns last looked at the New Zealand market in 2004, but its search for a master franchisee here was unsuccessful. At that time, Pizza Haven was a major player here, Pizza Hut had bought and close Eagle Boys and Domino's had yet to enter the market.
University of Canterbury associate professor Ekant Veer said Kiwis have a love of fast food, but a fourth pizza chain was risky business.
'One hundred stores – that's a lot. We've already got Pizza Hut, Domino's at that low end line. We've got Hell's pizza which takes that upper end, and then we've got the various restaurateurs.'
'I don't think New Zealanders are as closely aligned with pizzas to set up 100 stores,' Veer said.
Fast food was on of the biggest spending categories for most New Zealanders, he said.
'Cheap and nasty seems to be the way we like to eat out.'
'There's still space for good fast food but directly competing with other fast food places is probably not the way to do it,' Veer said.
Conference ALL SOLD OUT
31st May 2017
2017 Franchise Awards - enter now
29th May 2017
Auckland's economic growth 'spectacular'
29th May 2017
A new report from Auckland Council's chief economist says Auckland's economic growth is 'spectacular' and an extra 60,000 jobs were added last year. The growth will be good news for those looking to set up businesses in the city, while the increasing congestion may encourage others to seek opportunities in other parts of the country.
'Auckland's growth is spectacular, certainly very strong, driven by population, tourist and the construction boom which is creating a lot of jobs,' said economist David Norman.
Auckland annual employment growth is running at 7.3 per cent, compared to 4.9 per cent for the rest of New Zealand.
Norman highlighted population growth, construction sector activity, demand for goods and services, tourism and the retail sector as the big economic growth drivers.
The 60,000 additional jobs were created in professional services (including law, accounting, finance, consultancy, architecture), construction (one in every eight jobs), hospitality (one in every eight jobs) and health care and social services (one in every 10), Norman told the Herald.
Massive response for franchise survey
28th May 2017
You can subscribe to our news feed using RSS. Need to know more? Read up on RSS at www.whatisrss.com
Featured Listings
Westpac New Zealand
Westpac is New Zealand's most experienced bank in franchising and the only bank offering dedicated franchise specialist managers throughout the country....
CrestClean
Looking for a simple business with low risk and high profit margins - where you can enjoy a great lifestyle? A CrestClean franchise ticks all the boxes!...
Goodwin Turner Commercial Lawyers
Goodwin Turner Commercial Lawyers aims to provide a modern, friendly, client-focused and efficient approach to your legal business requirements, with a...
Speed Queen Laundry Systems
Enjoy semi‑passive income with your own Speed Queen self‑serve laundromat. With our expert support you’ll be operating a profitable business in no time,...
Choices Flooring
Be part of a new retail opportunity in New Zealand with one of Australasia’s most innovative flooring brands. At Choices Flooring, you’re not just...
