In The News

Seminar with author of ‘My Dear Franchisees’ 28th January 2020

January 2020 – A half-day seminar next month is aimed at helping franchisors resolve relationship issues

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Auckland seminars – Maximise franchisee engagement 27th January 2020

January 2020 – Two workshops being held in Auckland in February will help New Zealand franchisors and their leadership teams engage better with their franchisees and build stronger networks. Additional workshops deal with recruitment, underperformance and resales

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New year? New start! How franchising can help 21st January 2020

Ready for a change? Is it time to get into a business of your own? Is a franchise a good option? What do you need to do first?

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Franchise survey - help required from franchisors 10th December 2019

11 December 2019 - The 2020 Survey of Franchising will provide vital information for the sector. How can franchisors help?

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2020 seminars – improving franchise performance 10th December 2019

December 2019 - Four seminars being held in March 2020 are designed to address the needs of the owners and managers of franchise systems, field managers and support office staff

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Time to quit your job? 8th December 2019

Here are 9 good reasons to start your own business – and 5 good reasons not to

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20 years – 2 million parcels for Fastway franchisee 5th December 2019

Auckland courier driver and business owner Kwong Lui has reached a major milestone. The 61 year old moved his 2 millionth parcel, 20 years after moving from Hong Kong to New Zealand.

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New tool to help company directors 22nd November 2019

23 November 2019 – The Companies Office has launched a new resource for owners of growing small businesses to help them navigate the move into business director responsibilities

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Economy showing signs of spring 19th November 2019

20 November 2019 - Having endured the chill winds of a slowdown, Westpac’s economists say signs of spring are emerging. Data suggests we are past the worst of it

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Payroll problems could cost millions 19th November 2019

19 November 2019 – McDonald’s has agreed to backdate miscalculated holiday pay for 10 years under an agreement with the Labour Inspectorate. It’s just one of many organisations, including the Police, that have been confused by complex legislation

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NZ Franchise Awards 2019 RESULTS 9th November 2019

9 November 2019 ­– Getting it right first time is what franchising is all about - and Pukeko Rental Managers did exactly that with a stunning new entrant win as Supreme Franchise System of the Year. The Coffee Club’s Sarith Thong repeated the feat as the new Supreme Franchisee of the Year

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Franchise banker honoured 9th November 2019

9 November 2019 – Daniel Cloete of Westpac has been awarded Life Membership of the Franchise Association in a ceremony at the 25th annual New Zealand Franchise Awards

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Franchising worth $1.75 trillion globally 4th November 2019

5 November 2019 - Franchising contributes 2.7% to the economies of the 47 member countries of the World Franchise Council (WFC), as announced at its summit, held over five days in Abu Dhabi

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Australian Franchise Awards – 2019 Results 27th October 2019

25 October 2019 – San Churro enjoyed the sweet taste of victory in this year’s Australian franchise awards

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International recognition for NZ franchise lawyer 25th October 2019

25 October 2019 – New Zealand gains first Certified Franchise Executive under international programme

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Confidence down – better to come? 23rd October 2019

24 October 2019 – Things will look worse before they look better, says an economist, but the latest survey suggests franchisors are not yet convinced

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Super Liquor welcomes record $200,000 Employment Court fine for former franchisees 21st October 2019

22 October 2019 – An Employment Court ruling which has seen two former franchisees fined for serious employment law breaches has been applauded by the franchisor, which says it has no tolerance for abuse of legal obligations

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Franchise your business – free seminars throughout NZ 16th October 2019

17 October 2019 – Could your business go national or even international? Find out more about franchising and licensing at these free seminars

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Franchise Awards – finalists announced 10th October 2019

11 October 2019 – Who will win the 2019 Westpac New Zealand Franchise Awards?

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Food franchises mostly growing as other categories boom 8th October 2019

8 October 2019 – A ranking of global franchises shows which brands are performing most strongly and identifies sectors to watch

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Taco Bell confirms first NZ store in West Auckland 3rd October 2019

4 October 2019 – Taco Bell will open its very first New Zealand restaurant in West Auckland

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UBX boxing training franchise launches in New Zealand 1st October 2019

2 October 2019 – UBX (pronounced You-Box’) is the fastest growing boxing and strength concept in the world. Now it’s launching in New Zealand

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Hell Pizza formally warned over fake meat 1st October 2019

2 October 2019 – The Commerce Commission has warned Hell Pizza that its advertising of the “Burger Pizza” was, in the Commission’s view, likely to have breached the Fair Trading Act 1986.

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Exporting Kiwi Know-How 30th September 2019

Mina Phillips and Simon Lord look at how two New Zealand franchises are expanding overseas.

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Franchise agreements could be affected by new business protections – lawyers 26th September 2019

26 September 2019 – Andrew Skinner and Khushbu Sundarji of Stewart Germann Law Office discuss the potential impact on franchising of proposed changes to the Fair Trading Act

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Legal protections to affect small businesses – and franchising? 24th September 2019

24 September 2019 – Proposed changes to the Fair Trading Act would extend current consumer protections against unfair contract terms to apply to business contracts with a value below $250,000

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More on product stewardship 20th September 2019

20 September 2019 - Our recent article about the possible impact of new rubbish regulation on food and retail franchises mentioned the concept of product stewardship. Here's a plain English guide to how it works from wasteMINZ, the Waste Management Institute of New Zealand.

Read more at https://www.wasteminz.org.n...


Email invoice scam on the rise 20th September 2019

MBIE is warning of a sophisticated fake invoice scam  attacking small businesses. Emails from an attacker pretending to be a recognised supplier contain fake invoices and attempt to trick the business into paying the invoiced amount into the attacker’s account. The invoices look legitimate because the attackers have previously attacked an employee’s email account. In organisations such as franchises, where many people may share similar email addresses or platforms, one weak password can leave you vulnerable. CERT NZ recommends four measures to help keep franchisors and franchisees safe.

Read more at https://www.business.govt.n...


New law 'cannon aiming at mosquito' 20th September 2019

20 September 2019 - California's AB5 law, which could see franchisees classified as employees, has been called a 'cannon aiming at a mosquito' by the International Franchise Association. The law, which is designed to protect workers in the gig economy such as Uber and food delivery service drivers, but could affect the franchise business model as collateral damage. The IFA has asked for franchisees to be exempt from the law, which comes into force on 1 January 2020. Uber and food delivery companies Lyft and Doordash say they have pledged $90 million on a ballot initiative next year that would exempt them from AB-5.

Read more at https://www.franchisetimes....


No action over Hell's Beyond Meat stunt 16th September 2019

Hell's use of fake meat in burger toppings without telling customers didn't meet food standards but the company won't face formal action from the Ministry for Primary Industries. Instead, the company has been given 'education and advice'. A separate investigation by the Commerce Commission is ongoing. The promotional stunt, which Hell said was 'to start a conversation and raise awareness about sustainable food choices', highlighted a number of current trends and issues in food franchising which are covered in the latest issue of Franchise New Zealand.


The ministry had taken several factors into consideration when deciding what action to take, including Hell's agreement to follow its advice in any future campaigns, improved allergen information on the company's website and the fact it hadn't previously been the subject of similar complaints.

Read more at https://www.stuff.co.nz/bus...


Auckland seminars – improving franchise performance 11th September 2019

Three seminars being held in October are designed to help franchisors improve the performance of franchisees and provide a foundation in franchise field management for new franchisors and franchise executives.

Read more at https://franchise.co.nz/art...


Columbus Coffee sees red for charity 27th August 2019

August 2019 – Columbus Coffee franchisees all over the country will be doing their bit for Cure Kids on Red Nose Day

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Employment issues: keeping franchises out of trouble 27th August 2019

A Subway franchisee has made the company a ‘priority focus’ for Labour Inspectorate investigators. How can franchisors prevent a similar problem in their own networks?

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Rubbish regulation could pack a punch for hospitality and retail 26th August 2019

August 2019 – The Ministry for the Environment is seeking submissions after publishing a consultation document  which would see retailers and hospitality businesses responsible for specified products and packaging at their end of life

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September workshops to improve franchise performance and growth 24th August 2019

August 2019 - A series of five workshops in September will give New Zealand franchisors and their leadership teams new insights into best practice methods across a range of topics to help prepare franchise networks for improved performance and growth

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USA - California legislation could turn franchisees into employees 24th August 2019

14 August 2019 - Legislation currently pending in the Californian state legislature could significantly affect the future of franchising in that state - and set a precedent for other US jurisdictions

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Westpac forecasts slower growth but has faith in policy 20th August 2019

21 August 2019 – Escalating trade war will affect NZ, but economists think the Reserve Bank’s actions will prove effective for now. A short-term rise in unemployment could ease staff shortages for franchisees

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Christchurch event for franchisors and franchisees 15th August 2019

FANZ is holding a free networking event for franchisors and franchisees in Christchurch on Monday 2 September

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Labour Inspectorate to target Subway franchisees 31st July 2019

Updated 27 August 2019 – A Subway franchisee who failed to improve employment practices after a warning has made the company a ‘priority focus’ for investigators

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Café franchise helps bake a difference for animals 22nd July 2019

23 July 2019 – The Coffee Club has once again teamed up with SPCA for Cupcake Day, which raises funds for animals in need

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