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8 August 2023 – Keeping customer loyalty costs Pizza Hut, KFC, Carl’s Jr. and Taco Bell operator 

July 2013 – The Franchise Association has proposed that its members should be granted automatic exemption from a change to Part 6a of the Employmen...

To succeed in franchising, you need good people skills as well as a good business model. Sadly, many new franchisors don't make the grade.

21 August 2018 – The economy may be slower, but it is moving on to a surer long-run footing, says Westpac

Simon Lord looks at the facts and philosophies behind McDonald's - the best-known franchise in the world

The Body Shop, the ethical cosmetics brand founded in 1976 by Anita Roddick, is staging a comeback - and this time it will be sub-franchised in New...

Would you make a good franchisee? Margaret Wyn helps you answer the question for yourself

April 2014 - It’s commonly said that a franchised outlet will perform significantly better than a company-owned outlet within the same system, but ...

28 October 2021 – Businesses are self-funding new, faster Covid tests 

March 2009 - The prospect of franchise legislation seems to have receded following last year's review by the Ministry of Economic Development.

August 2023 – New report shows strengths and concerns of Aussie franchise sector

The co-founder of Ben & Jerry's resigned last week from his position as brand ambassador, saying that the franchise has been silenced by its co...

March 2012 - A New Zealand Herald report says franchise consultant Campbell Spencer ‘has left a string of unhappy clients who say they spent thousa...

Jeff Giddings, Lorelle Frazer & Scott Weaven look at what drives franchisees and franchisors to damage their own systems during disputes

30 March 2008 - Franchise regulation is on the agenda after several high-profile problems. Simon Lord talks to the Commerce Minister and outlines f...

Don’t treat others as YOU would like to be treated but as THEY would like to be treated, says Allison Mooney. It can make all the difference to the...

From our archives - He started a sandwich shop to finance his way through college - by 1996. there were over 11,000 Subway stores around the world....

Cooks buys back Esquires master franchise as Chinese company takes shareholding in NZ-listed company

These days, you wouldn’t dare buy a house without a pre-purchase inspection – so don’t do it with a franchise, either. Don’t let the jargon put you...

June 2008 - Work is proceeding behind the scenes on the preparation of a regulatory framework for the franchise sector in New Zealand

31 January 2023 - The flooding in Auckland and the Upper North Island will see franchisees needing help and support to deal with the consequences. ...

24 September 2021 - When one franchise had too much work and the other had too little, two well-known franchise brands worked together 

11 November 2017 – There were double celebrations for Just Cabins after the extra room specialists took out both Supreme titles at the Westpac New ...

How does being part of a franchise help when the unthinkable happens and the whole country goes into lockdown? We’ve been finding out what franchis...

23 February ­– New legislation amending anti-cartels legislation would mean franchises need to be more careful than ever to ensure proper compliance

Good relationships between franchisors and franchisees depend partly on a clear understanding of what the franchisor is charging for and how they a...

23 January 2024 – Plant-based fast food chain Lord of the Fries is looking for a new master franchisee to drive growth