Fresh focus on FANZ membership

The 2026 survey of members found that 89% of respondents were either very satisfied or somewhat satisfied with their Franchise Association of New Zealand (FANZ) membership, while 83% rated it as providing good or excellent value for money.

The Association also achieved a Net Promoter Score (NPS) of 57, indicating strong member loyalty and a willingness to recommend membership to others.

Advocacy and representation of franchising to Government and the media ranked as the most valued FANZ activities. Other highly rated benefits included the National Franchise Conference, sector research and sentiment reporting, the credibility associated with FANZ membership and accreditation, and regular member communications.

The findings reinforce the importance of FANZ's role in representing the sector, providing credible industry insights and bringing franchise professionals together.

Education and networking in demand

Looking ahead, members identified opportunities to strengthen industry connections, grow FANZ's membership and influence, and provide more opportunities for franchisor networking and peer learning.

Members also identified practical areas for improvement, including modernising the popular online Franchisee Pre-Entry training course, refining the frequency and format of communications and increasing awareness of member benefits and supplier offers.

New logo for franchisor members

In a happy coincidence, FANZ has just launched a new Accredited Franchise Member logo to emphasise the rigorous accreditation and scrutineering process a franchise system has to complete in order to become an accredited member. Use of the new logo is intended to provide a valuable point of difference for franchisor members, who undergo biennial scrutiny of franchise documentation to retain their accredited status in compliance with the FANZ Code of Practice and Ethics. 

FANZ have also recently published a new resource brochure explaining how franchisees benefit from their franchisor being an accredited member of FANZ. As well as providing confidence in standards of best practice and ethical conduct, franchisees of accredited member franchise systems receive member rates for FANZ events and supplier service offers and gain access to the Association’s independent complaints process.

Supporting a stronger franchise sector

As a Platinum Sponsor of FANZ, Franchise New Zealand media supports the Association's work in representing the sector, advocating for franchising and raising awareness of its contribution to the New Zealand economy.

For Franchise New Zealand media, supporting FANZ is about more than sponsorship. It's about contributing to a connected, informed and visible franchise sector that continues to create opportunities for New Zealand businesses and prospective business owners.