Glittering Path to Progress for Columbus Coffee

The events cup has been overflowing at Columbus Coffee lately, with its recent The Path to Progress hands-on workshop and lavish Gala Awards Dinner, including the crowning of the 2024 Franchisee of the Year.

At the latter, held at the Grand Millennium Hotel and hosted by TV broadcaster Mike McRoberts, the Columbus Coffee Franchisee of the Year Award was presented to Alex McMillan and Johnny Oaten of Columbus Coffee Mitre 10 MEGA Queenstown. The Queenstown team also scooped the Operational Excellence Award at the event and was named finalist in six other categories.

Owner operator Alex said, “Like us, our customers were thrilled to learn we had won Franchisee of the Year. It was very unexpected, given we had won New Franchisee of the Year only 12 months before!

“Customers tell us it’s well-deserved recognition of our food and service quality and that there has been a lot done to improve the atmosphere and ambience in which they’re hosted.

“Our team is a vital part of the holistic pride we have in making our customers’ experience the best it can be in all aspects.”

Co-owner Johnny added, “There are many places you work where recognition of your efforts is not acknowledged in any way, but this is not the case with Columbus. We are excited to have won the Columbus Franchisee of the Year and Operational Excellence Awards for 2024.”

At the sit-down dinner, high performers from the 29-year-old Columbus Coffee network were celebrated, including 10-year service awards for Tracy Ye of Rosebank Road, Richmond’s Ian Brassfield and Cam Caithness of Columbus Coffee, New Lynn.

Preceding this, Columbus Coffee’s The Path to Progress event put the focus on practical training in a daytime workshop environment. Tackling areas such as cabinet planning, customer satisfaction, coffee standards, staff training platforms, staff retention and local area marketing options, the programme brought 90 franchisees and staff together to upskill and connect.

If you’d like to join the Columbus Coffee family, contact Jon Hassall to talk through the opportunities available right now!   

See this advertorial on page 11 of Franchise New Zealand magazine Year 33 Issue 3

Contact details for Columbus Coffee

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