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last updated 22/09/2020


Double win for freight services franchisee

last updated 22/09/2020


23 September 2020 - Pack & Send Albany doubles down to win back-to-back Franchisee of the Year awards

Robert McDowell of Pack & Send Albany (left) with Packaging & Dispatch Manager Michael Batey

Pack & Send New Zealand is pleased to announce that their 2019-2020 Franchisee of the Year award winner is Robert McDowell from Pack & Send Albany. 

Robert was previously a business customer of his own service centre and, in a similar vein to Remington’s Victor Kiam, he ‘liked it so much he bought the company’. In just four years with New Zealand’s most reputable courier and freight services network he has scooped up Pack & Send New Zealand’s Franchisee of the Year award twice – a first in the award’s history. 

17 Pack & Send service centres vie for the coveted Franchisee of the Year award every year. Selection criteria are based on overall sales and performance, contribution to the brand and network, administrative compliance, level of reputation, customer care and store presentation. 

Robert is the quintessential brand ambassador, running a very successful store in Auckland’s North Shore. While specialising in third party logistics, he’s also made time for charity work including providing overseas freight to Africa consisting of donated rugby gear for a struggling women’s Zimbabwe rugby team. 

Pack & Send stores in Riccarton, Wellington City and Manukau City also received sales milestone awards which surpassed all expectations considering the challenges presented in 2020’s economic climate. 

The awards were announced yesterday via Pack & Send New Zealand’s intranet portal, with a video handover between Head Office staff and the winners in the absence of this year’s annual conference.

Pack & Send is a one-stop-shop for sending anything anywhere, offering the widest range of courier, freight and packaging services under one roof in New Zealand. The franchise specialises in providing professional packing solutions, courier services and freight solutions to consumers, corporations, government departments and small-to-medium-sized businesses.

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