In The News

BB's Cafe and Muffin Break franchisees have come to the aid of the BizKids organisation in Whangaparaoa by making kitchens available to young bakers.

The initiative for young entrepreneurs was started by Hibiscus Coast parents to teach children about business and how to sell products and services. But the sale of baked goods was stopped by environmental health late last year when a member of the public complained to the Auckland Council that some children were selling home baking. That resulted in about 20 of 32 stalls closing, causing BizKids to struggle.

BizKids father Brent Robinson and The Plaza shopping mall manager Anne Murphy took the council Regulatory and Bylaws Committee to task on Wednesday. They presented a petition signed by 800 people asking for an exemption under the Auckland Council Food Safety Bylaw 2013.

BizKids is now able to sell food as long as it has been prepared in a registered kitchen, Mr Robinson says.

Read more at http://www.stuff.co.nz/auck...

Shivram Limited, the New Zealand master franchisee for Nando's, has now gone into liquidation after three months in receivership. There is no news of purchasers, although four or five companies were originally said to have been interested in taking over the master franchise. An update on possible sale is due tomorrow (Thursday 27 March). There are currently over 30 Nando's franchised outlets in New Zealand, which are continuing to trade.

Read more at http://www.nzherald.co.nz/b...

Hard Rock Cafe for Auckland

24th March 2014

The New Zealand Herald is reporting that the celebrated Hard Rock Cafe is to open a franchise in Auckland on the site of the former Kermadec Restaurant in the Viaduct. Hard Rock Cafe has over 150 outlets in 50 countries offering southern-style American cuisine amid decor featuring rock memorabilia. The company's only previous outlet in New Zealand was in Queenstown, but closed in 2004. A similar concept, Planet Hollywood, was a key tenant in the Metro Centre in Auckland's Queen Street when it first opened, but lasted only a short time. With casual dining concepts now on the rise in New Zealand (see next issue of Franchise New Zealand magazine), not to mention the success of Lorde's music overseas, perhaps the time has come. There is no confirmation yet who the local franchisee will be.

Read more at http://www.nzherald.co.nz/l...

BurgerFuel goes free range

14th March 2014

The world's biggest hamburger chain is finding cold weather, new competition and changing consumer habits are making a dent in its sales in many parts of the world, with global same-store sales down 0.3 percent.

The world's biggest hamburger chain said today that sales fell 1.4 per cent at established US locations. It blamed the harsh winter weather, but conceded that "challenging industry dynamics" also played a role. Globally, McDonald's said sales declined 0.3 per cent at locations open at least 13 months in February. It warned that its muted performance so far this year could hurt first-quarter profit margins.

In the region encompassing the Middle East, Africa and Asia, sales declined 2.6 per cent. The company cited weakness in Japan and Australia, as well as a shift in the timing of the Chinese New Year.

Executives at McDonald's, based in Illinois, acknowledge Americans' changing demands when it comes to fast food.

Read more at http://www.nzherald.co.nz/b...


Fair Go is back on TV1 tonight and no doubt they'll find a franchise to target this season, as they always do - after all, big brands make for better stories. But do businesses always get a fair go on this popular programme? Its original founder, Brian Edwards, says no - and he has some advice for anyone who finds themselves on the wrong end of a grilling.

Being in the right is no protection against a programme which, as I have argued before, acts as a court but has none of the protections that would apply to an accused person in the real justice system. Fair Go reporters assume the roles of prosecutor, judge and jury within a mock trial system in which the accused has no representation and no real opportunity to present a proper defence.

For some years now Fair Go has been a programme out of control. Its reporters, with the notable exceptions of Hannah Wallace and Kevin Milne,  about whom we have never received a single complaint, are power-drunk bullies, its journalism is suspect, its honesty open to question.

Read more at http://www.nbr.co.nz/articl...

TGI Fridays to return to NZ?

19th February 2014

The Australian master franchisee for the TGI Fridays chain is in New Zealand looking for sites, with plans to open here by the end of 2015. This would mark a return to New Zealand for the American chain, which currently operates over 900 restaurants in 60-plus countries. TGI Fridays previously operated a single restaurant in Christchurch but this closed many years ago. TGI Fridays operates in the casual dining space currently occupied by local chains Valentines and Cobb & Co.

Cox is evaluating two potential sites in Auckland, one in the downtown/waterfront precinct and the other in a suburban location.

The company estimates that each new restaurant will create about 80 full and part-time jobs.

However, retail analyst Tim Morris said fast food casual dining chains did not work outside Canada and the United States.

"Chain casual dining hasn't demonstrated an ability to scale globally," Morris said. Other casual dining chains like Denny's, Cobb & Co and Pizza Hut had not worked in New Zealand, he said.

Read more at http://www.nzherald.co.nz/n...

14 February 2014 - The company which owns the master franchise for the Nando's chicken chain, which was placed in receivership in November 2013, is close to being sold according to a report in today's New Zealand Herald. Although the report does not name the likely purchasers, Franchise New Zealand understands that several parties expressed an interest, including some which already have food franchise experience. Individual Nando's stores, which are owned by franchisees, are not in receivership and have continued to operate as normal during the last three months.


Meanwhile, Nando's Australia has tried to grab some publicity from the release of convicted drug smuggler Schapelle Corby's release on parole with a Facebook message encouraging her to eat at Nando's and promising, 'The only bars you'll see are on our grill.' It's been controversial...

Receiver Kare Johnstone, of McGrathNicol, said that in the lead up to the receivership Shivram had defaulted on royalty payments due to the master franchisor for the region - Nando's Australia - and had been issued with a breach notice under its franchise agreement.

The company owed $1.6 million to Heartland Bank at the time of the receivers' appointment and interest was continuing to accrue on that amount, she said.

Nando's stores in New Zealand, which are independently owned, are not in receivership and continuing to operate as normal.

In December Shivram's sole director, Shailen Ramjee, said he and Heartland had agreed on the receivership, which would "protect the assets so that everyone can be paid" and avoid the franchise agreement being terminated by Nando's Australia.

Read more at http://www.nzherald.co.nz/b...

Christchurch-based Cookie Time will officially open its first overseas outlet this afternoon in Japan. The company has operated a retail store in Queenstown since 2010, and the Japanese outlet will be operated under licence by a Japanese company.

The New Zealand company exports frozen dough to Japan, which is baked into cookies in Tokyo. The store also sells coffee, icecream and Cookie Muncher merchandise, such as earmuffs, iPhone covers, gift boxes and clothing.

Cookie Time general manager Lincoln Booth said the Cookie Time brand - particularly the Cookie Muncher cartoon character - had struck a chord with Japanese consumers and the Harajuku outlet had traded strongly since its soft launch in December and was already outperforming the Queenstown store.

Read more at http://www.nzherald.co.nz/b...

Labour of love for couriers

12th February 2014

A taxpayer-funded study of children taking part in the Jumping Beans pre-school exercise programme has shown improvements in a range of safety skills, prompting franchisor Sophie Foster to call for subsidised courses.

'Most playgrounds aren't really designed for under-2s,' Ms Foster said. 'So what we are doing at Jumping Beans is teaching them safety skills in an environment which is suitable, so when they do go to playgrounds, they are safe.'

Those who have already enrolled their children in the community-based courses include Olympic rowing couple Rob and Sonia Waddell and former All Black Mils Muliaina and wife Hayley.

Read more at http://www.nzherald.co.nz/n...

A new Wellington Pita Pit franchisee may have breached employment law by failing to follow proper procedures and telling staff they no longer had a job via social media messaging.

Another woman, who did not want to be identified, also found her name was not on the Facebook roster. When she contacted the new owners, she was told she didn't have a job, and to bring in her uniform.

She had worked for the franchise for three years and was considering going to the Employment Relations Authority.

Employment lawyer Susan Hornsby-Geluk said that even if an employee signed a casual contract, it could evolve into permanent status if the pattern of work was ongoing and regular.

In such a case, the job could not be terminated without a formal notice period and explanation.

Read more at http://www.stuff.co.nz/busi...

McDonald's global sales slip

24th January 2014

McDonald's saw its overall sales slip 0.1 percent in the last three months of what it called a 'challenging year' in 2013

At McDonald's, sales in the US dipped by 1.6%, with a bigger fall of 2.6% in the faster-growing economies of Asia, the Middle East and Africa.

Sales in the UK and the rest of Europe proved more robust, rising by 1% in the fourth quarter.

Read more at http://www.bbc.co.uk/news/b...

Is your job too small for you?

23rd January 2014

January 2014 - If you're considering a new start in the new year, buying a franchise can change your life. Be prepared, though - according to some of New Zealand's most experienced franchisors and advisors, you'll first need to change your mind-set. We also look at an innovative mentoring programme offered by one franchisor.

BurgerFuel's $30m pay day

20th January 2014

The Herald has a profile piece today on Josef Roberts, one of the people behind the growth of BurgerFuel, which announced a major deal last week. We'll have more on Franchise Brands, the company's new US partner, in our next issue.

Roberts met DeLuca at a conference early last year and the deal (Franchise Brands Ltd will buy 10 per cent of BurgerFuel with an option to buy 50 per cent in the next eight years, and provide expertise) arose from that meeting. The Americans, says Roberts, see an opportunity.

'Although the US is the home of the hamburger, we think ... the gourmet burger market is only just beginning there. The timing seems right.'

Read more at http://www.nzherald.co.nz/b...

January 2014 - Ending a franchise relationship is often not a black and white exercise. Deirdre Watson details a case where a third party was drawn into a dispute over an attempt to poach customers.

13 January 2014 – Research from the US International Franchise Association predicts positive growth in 2014 but calls for comprehensive tax reform to boost the economy

A record wave of business activity is set to sweep across the nation in 2014, driven by a swell of optimism from the South Island, according to a quarterly ANZ survey of small firms.

ANZ managing director of retail and business banking Fred Ohlsson said construction and agriculture were caught in the tailwind of the Canterbury rebuild and increasing commodity prices.

However, optimism was at, or near, historic highs across all major sectors, according to the survey of 250 micro and intermediate firms in New Zealand.

The rising confidence was paving the way for a broad-based uplift in business activity, employment and economic growth, he said.

Read more at http://www.stuff.co.nz/busi...

2013 has been the year when the stock market has discovered franchising - or should that be the other way round? The latest acquisition by Mad Butcher owners Veritas Investment means the company will add to its buying power and growth prospects while forming a key partnership with another franchise brand. See our earlier report on Kiwi franchises going public.

The Auckland-based firm will buy half of Kiwi Pacific Foods for $2.8 million in cash and $400,000 in shares at $1.38 apiece, with potential earn-outs if certain export targets are met. The owner of the remainder of the business is Antares Restaurant Group, which holds the New Zealand Burger King franchise.

'Kiwi Pacific Foods is a business that can be supported by the procurement base of the Mad Butcher Limited business and aligns us with the iconic Burger King'brand as our cornerstone client,' Mad Butcher chief executive Michael Morton said in a statement.

'We see good growth opportunities in export markets through the Burger King connections internationally.'

Read more at http://www.nzherald.co.nz/b...

The latest ANZ Business Outlook survey reveals  that firms' expectations about their own activity and profitability, and their hiring intentions, are all at 19-year highs. Will this increased confidence transfer from those already in business to those who want to get into business? If so, the franchise sector is ready and waiting.

'The last time we saw these sort of readings, in 1994 and 1999, an economic upswing was in full swing. Gross domestic product growth was in excess of 5 per cent.'

In both those cases the economy was rebounding from recession. This time there are some additional one-offs - the need to rebuild Christchurch and address housing shortages in Auckland, and the most favourable terms of trade for 40 years.

Read more at http://www.nzherald.co.nz/b...

The Advertising Standards Authority has upheld a complaint by Progressive Enterprises, owners of Countdown, that a series of adverts by The Mad Butcher claiming that Countdown was 31.5 percent more expensive was likely to mislead customers.

Jo, understood to be a real person, bought five meat products from the Mad Butcher Onehunga store and the Countdown Greenlane store on May 22.

These products cost $88.95 at the Mad Butcher, and $116.95 at Countdown, so the consumer could have saved $28 or 31.5 per cent, as advertised by the Mad Butcher.

Progressive Enterprises said the advertisements were misleading because no "basket shop" was undertaken by Jo at Countdown; consumers could not buy four of the five Countdown products at the prices listed in the campaign; one kilogram packs of meat were not available for purchase at Countdown; the products compared were not of similar quality; and the Mad Butcher prices should have been compared with the Countdown Onehunga prices.

Read more at http://www.stuff.co.nz/busi...

BurgerFuel has announced record worldwide sales of $30 million in the six months to the end of September and says its brand has proved resilient to discounting by other burger chains. As ex-McDonald's and now BurgerFuel director Al Dunn told us in this article in 2009, 'Stay away from a price war or you'll get dragged into the commodity business and margins will evaporate.'

Chief executive Josef Roberts said BurgerFuel had not been dragged into the price war between its larger competitors. Amid an ultra-competitive fast food environment, McDonald's and Burger King have been offering burgers for as little as $2.

"We've kept away from that [discounting] and we've grown sales strongly while all of that's been going on," Roberts said. "It's become apparent that we are positioned away from the multi-nationals."

Read more at http://www.nzherald.co.nz/b...

12 December 2013 – New recommendations on a controversial employment bill recognise the independence of franchisees but say it’s who generates the work that defines how franchisees will be treated

The Westpac New Zealand Franchise Awards are a chance for the franchise whanau to get together, network, exchange stories and gossip and party into the small hours. Here's a selection of photos from the evening's festivities.

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