ONBOARDING MADE EASY

Franchise success depends largely on user-friendly platforms and systems that make it easier for businesses to grow right from day one. The Induction App is designed to do just that.

Perfect for new or fast-growing franchise businesses wanting to get their systems more streamlined and functioning smoothly, and especially suitable for franchises with high onboarding staff numbers such as cafes, delivery companies, retail, tourism businesses and home services, this app is all about making life much easier. 

All those forms and paperwork often associated with onboarding new people can be way too complicated and overwhelming, says the app’s creator Sussan Ockwell, but now there’s a solution. “The Induction App provides your people with a much more enjoyable journey. It enables them to track their progress and avoid slipping behind.

“The Induction App is an onboarding tool that’s easy to adopt – a system that definitely lightens the load for the franchisor. 

“There’s one layer for onboarding franchisees, and another layer for onboarding and training employees – ensuring it’s all streamlined, easy and consistent,” explains Sussan, “And, of course, the franchisor can easily monitor it all as well.”

A trusted provider

Sussan’s first company Optimism has been developing successful onboarding and training solutions for NZ’s largest companies for over 30 years. From that experience and understanding, they designed The Induction App to make best-practice onboarding much more accessible and affordable to other companies. The platform was awarded top marks at the 2024 Australian LearnX Awards, where it was a Diamond Award recipient, and has been utilised by major local brands, such as 2 Degrees and Harvey Norman.

Since its launch in 2020, the The Induction App has been specifically extended to meet the needs of franchisors, like Driving Miss Daisy, for the onboarding of new franchisees as well as their employees.

“A franchise generally consists of a group of smaller businesses. Applying consistency, streamlining and systemising across all those businesses is important, and that’s what our app is all about,” explains Sussan.

“The Induction App is about getting your people off to a flying start. It’s an affordable, soft entry into systemising and digitising your business, encouraging a user-friendly approach, boosting efficiency and creating a positive first impression for new franchisees and their employees.

“Even if you don’t consider yourself ‘digital savvy’ you’ll still be able to easily drive the app.” 

Following an initial set-up meeting, Sussan says The Induction App can be up and running in just a month. And as your business grows, the platform will evolve with it. Contact Sussan today.  

See this advertorial on page 47 of Franchise New Zealand magazine Year 34 Issue 02

Contact details for The Induction App

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