Property Management - the franchise for you?

When Tim and Stephen Dacombe-Bird bought Quinovic Property Management Group in April 2020, New Zealand was in a nationwide lockdown, and the world was grappling with a global pandemic. While some might consider this an unfavourable time to take on a new challenge, the brothers were undeterred.

As Tim explains, “Stephen and I spent our first 100 days as Quinovic franchisors connecting one-on-one with each of our franchisees. Although we had to do this remotely out of necessity, we believe the unique circumstances helped us build a stronger rapport with our franchisees.” 

While the pandemic had its challenges, the resilient nature of professional rental property management meant that Quinovic’s business was not directly affected in the same way that so many other businesses sadly were. In addition, Stephen believes the ongoing success of the business can be attributed, in part, to Quinovic’s experienced franchisees, many of whom have been part of the Quinovic family for years.

“I’m still a Quinovic franchisee and have been for around 18 years,” says Stephen. “It might sound like a long time, but it’s not unusual. 

“Quinovic franchises often remain in the same hands for long periods because the business is robust and resilient. Property investment continues to be a solid investment option and professional residential property management services are becoming more sought after.”

People at the heart

Franchisees can employ property managers or, in smaller offices, take that role on themselves. Quinovic property managers find safe and well-maintained homes for their tenants. They handle everything from maintenance requests and communication through to ensuring secure tenancy agreements. The goal is always to provide a seamless rental experience. 

“We’re known for building long-term, positive relationships with both our property owners and tenants,” says Tim. “Our focus on clear communication, responsiveness and property upkeep helps reduce tenant turnover and vacancies; this creates more stability for everyone.”

The role of technology

Technology also plays an important role in property management and Tim views this aspect of the business as key to Quinovic’s success in the industry. Quinovic’s proprietary management software QPMS is continuously evolving with regular enhancements to align with best practice industry standards and legislation, such as the new requirement for online bond lodgement. 

Along with a robust knowledge centre on their website, franchisees have access to Quinovic’s state-of-the-art property management systems and best practice business tools. They enjoy training and ongoing support to get the full benefit from Quinovic’s suite of world-class technology.

“Our systems lead the industry in reporting and payment processing, with our property owners benefiting from real time secure access to their property financial and condition information,” explains Tim.

Access to the experts

Rental and tenancy legislation have been in a state of flux for some time, and it can be challenging to keep up with the seemingly ever-changing legal requirements of the Residential Tenancies Act of 1986. This can be daunting for everyone involved. 

To assist with ensuring compliance with current legislation, Quinovic provides an in-house compliance team to support franchisees. The compliance team keeps franchisees well-informed and up to date about new legislation and changes to rules and regulations in the industry. 

Ready to learn more?

Franchisees should have a diverse background and skill set that aligns with the demands of managing properties, handling client relationships, and running a successful business, says Stephen. “While prior experience in property management is advantageous, strong business acumen, leadership, an interest in residential property, and customer service skills are equally critical. 

“If you share our core values of care, professionalism, integrity, accountability, enthusiasm and curiosity, Quinovic might just be the right fit for you,” he says. “In return, we’ll equip you with the knowledge, tools and support you need to succeed.”

Greenfields franchises are available for $47,500. In addition, you will need to fit out an office, have a car, ‘tools’ for the job (computer, phone etc) and be able to finance an initial rent roll acquisition of at least $200,000. Larger, established franchises are also available for seasoned investors.

Tim and Stephen encourage you to get in touch. “If you’re looking for a business investment opportunity that sets you up for success from day one, along with long-term wealth creation, Quinovic could be the perfect opportunity for you,” they say.  

See this advertorial on page 15 of Franchise New Zealand magazine Year 34 Issue 1

Contact details for Quinovic Property Management Group

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