Fastway Couriers promotes key staff to lead new direction

Fastway Couriers is celebrating 35 years in business and chief executive Scott Jenyns says the three internal promotions and a new appointment will lead the business into the future as it keeps pace with the rapid growth in deliveries from e-commerce. Fastway Couriers delivers nearly 9 million parcels annually throughout New Zealand, with 80 percent to residential customers.

‘The e-commerce growth rates are phenomenal, all our large global e-commerce customers and domestic customers we are integrated with are experiencing double digit growth. We have some new technologies that will put us as the first choice for e-retailers.’

Adam Petty joins the company in the role of Franchise Business Manager while promoted are Brad Bernie to the role of Chief Business Development Officer, Mark Little to Chief Operating Officer and Adam Greer to General Manager Franchisees.

Mr Petty will join the business in mid-June, after he finishes his role at Interislander in Wellington. Mr Petty said he already has a good understanding of the business from his role as an account manager at Interislander, where Fastway was a client.

‘I’ve worked closely with Fastway for many years, and have admired how the business operates by continually looking at innovations and new technologies to be at the forefront of the sector. Mr Petty says his focus will be on supporting the franchisees with compliance and in uptake of new technologies within their business. He will initially be based in Wellington but will move to Fastway’s head office in Napier.

Mr Jenyns said the newly created role of Chief Business Development Officer taken on by Mr Bernie will focus on product and service development.

‘We have some exciting new projects that we are keen to roll-out into the market and Brad’s new role is tailored to ensure they are well implemented.’

Mr Bernie said ‘whilst our people, and in particular our franchisees are the heart of our organisation, the rapid evolvement and integration of technology into our industry ensures most, if not all roads lead to IT when it comes to developing new initiatives for the organisation. I’m excited to bring the business requirements and the latest technology together to enable Fastway to deliver market leading solutions to our customers,’ he said.

Mr Little will continue to lead Fastway’s national customer experience team based in Auckland but in the new role of Chief Operating Officer he will have the key responsibility for managing existing national customer relationships as well as targeting new business opportunities.

‘I will be working very closely with our Franchise Courier network to enhance performance as this is critical to the success of attracting and retaining national customers. We’ve got an exciting pipeline of confirmed new business that will soon commence,’ Mr Little said. He will also continue to be responsible for the Auckland Fastway Regional Franchise, the largest in New Zealand.

Mr Greer has been promoted to the role of General Manager Franchisees with a focus on supporting the 17 regional franchisees across New Zealand.

‘We have a successful franchise model that is constantly evolving to meet the needs of all our customers including the growing demand for delivery to residential addresses from e-retailers. Our goal is to continue developing our people and systems to become more efficient to provide the best courier services throughout New Zealand and beyond.’

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