Westpac Directory of Franchising
The Coffee Club
One of NZ’s largest café and restaurant franchises, The Coffee Club have a comprehensive menu and offer a relaxed dining experience. Take advantage of a proven track record, great training and ongoing support. Ideal if you are passionate about people and building customer loyalty.
The Coffee Club is one of New Zealand's leading franchise businesses with over 10 years’ experience in delivering high industry standards both for our franchisees and customers. We have 65 cafés and restaurants in New Zealand owned and operated by franchisees that are passionate about delivering good food, great service and excellent coffee to their customers and growing their own business investment.
An opportunity to join The Coffee Club family provides not only a robust business opportunity, but a chance to own a piece of a strong brand entity within a supportive network. With a solid pipeline of new stores and the highest marketing spend in the café category for New Zealand; The Coffee Club is the most recognized café brand in New Zealand!
In addition to our new franchisees, we are proud to have some of the longest standing franchisees in the industry with many of our franchise business partners celebrating upwards of 10 years with our brand. While we have many successful single store franchisees keen to sink their teeth into owning and managing one location, we also have several franchisees around New Zealand who have developed their own cluster of successful stores. From Auckland to Wellington and down to Dunedin, our multi-site operators have reaped the rewards and benefits of The Coffee Club franchising model.
The Coffee Club’s success
With over 30 years in business, The Coffee Club have developed a model which delivers to the needs of both our franchisees and customers. We are committed to delivering the highest standards of food, beverages and service in a welcoming and relaxed meeting place enriching contemporary lifestyle. The Coffee Club’s unique difference is the full menu offering which sets us apart from our competitors. We are more than just a coffee shop with cabinet food - instead we offer a full menu to our guests available all day every day. To compliment this The Coffee Club provides an upmarket, stylish and welcoming fit-out, ensuring we are always the place to meet.
The Coffee Club has been the recipient of a range of awards at the Westpac NZ Franchise Awards from 2012 through to 2021. In the judges’ opinion, “The Coffee Club is a standout franchise system with outstanding systems and processes combined with the outstanding support they provide to their franchisees. Their clear understanding and professional management of their business has resulted in continued growth since they established the franchise in 2005.”
The Coffee Club franchise system
When you join The Coffee Club, you can be confident you are joining an award-winning New Zealand franchise that is well recognised and respected within the community and a chance to own a piece of strong brand entity. While the main objective is to foster brand growth and integrity, the highest priority is the continued support and commitment to our franchisees. You benefit from being part of a proven business model based on best practice retail hospitality management, backed by an experienced Support Team who are just as dedicated to your business as you are.
To achieve our best practice status in the industry, The Coffee Club created the ‘six building blocks’ which have been carefully developed over 30 years. These building blocks set the business structure to deliver an effective and efficient franchise system. New franchisees are given five weeks of initial training, including hands-on in-store experience and training in each of the key building blocks. You will also receive comprehensive manuals developed by The Coffee Club which cover off each of the building blocks.
Once your store opens, you'll also have a personal Business Development Manager to guide you through your business venture. As both mentor and coach, your Business Development Manager will work with you to develop a business plan to help you achieve growth and success.
What you need to join The Coffee Club
At The Coffee Club, a large part of our brand’s ‘recipe for success’ rests in the recruitment of the best quality franchisees, those who are willing to work with us and align themselves with our brand and growth strategies. Therefore, our recruitment criteria is measured on three main areas. The Coffee Club franchisee must:
- Be aware of their obligations and be willing to work as a business partner with The Coffee Club Group.
- Be customer focused and driven to provide GOOD FOOD, GREAT SERVICE, EXCELLENT COFFEE; and
- Possess a belief in creating their own success through their partnership with The Coffee Club Group.
Watch our franchisee videos
We are always looking for new franchise owners across New Zealand to be a part of our expansion plans. We have identified the following locations as key growth areas with plenty of opportunity to grow and reap the rewards for the right franchise owners.
- Wynyard Quarter, Auckland
- Greenhill Service Centre, Hamilton
- Northlands Shopping Centre, Christchurch
- High Street, Rangiora
- Richmond, Nelson
- Emerson Street, Napier
- Devon Street East, New Plymouth
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