Business Profiles

by InXpress

last updated 22/06/2022


Giant Steps

by InXpress

last updated 22/06/2022


InXpress offers a low-cost, high-potential opportunity in a fast-growing market

Marcel Lal, CEO of inXpress

If you have people skills and some commercial nous, InXpress has a big opportunity for you. So says Marcel Lal, the company’s CEO for the Asia Pacific region. ‘We currently have 8 franchisees in New Zealand but, at a conservative estimate, we need at least 20. Basically, any small-to-medium-sized business is a potential customer and there is no ceiling to your growth. 

‘For us, the country has been something of a sleeping giant, but in the first four months of this year volumes are up an incredible 170% on the same period in 2021, which itself was massively up on 2020. It means now would be a really good time to buy an InXpress franchise.’

Founded in the UK in 1999, InXpress is a global award-winning business-to-business franchise that handles logistics for SMEs to save them time, money and hassle. With a network of 400-plus franchisees across 14 different countries, InXpress enjoys bulk discount rates from some of the world’s biggest couriers.

‘Franchisees never touch a parcel themselves,’ explains Marcel. ‘Their job is to make it easy for companies to send packages anywhere in the world safely and securely via our online WebShip+ platform. Our entirely tech-enabled system enables our clients to log on and arrange shipments via our third party courier partners. WebShip+ not only organises collection and delivery but also manages quotes and invoice tracking.’

Build recurring income

One of the biggest attractions for franchisees is the ability to generate recurring income while attracting new clients. ‘We’ve invested millions in our technical platforms, which enable clients to use InXpress quickly and simply,’ Marcel explains. ‘Once you have a client on board, they use WebShip+ to arrange shipment and the courier company collects and delivers. The speed and efficiency of this system means franchisees build a recurring income as their client base grows, and our management software makes it easy for franchisees to control their own businesses, too. 

‘Many of our franchisees have commented on the support and coaching InXpress provides, saying it has been a vital factor in helping them grow so fast. And some very successful franchisees had zero experience in sales before joining us – but the combination of ambition, good training and having an essential service to sell soon paid off for them.’  

InXpress has impressed the franchise world, too. At the Global Franchise Awards 2021, the brand won not just the White Collar Franchise category, but the top award for Global Franchise Champion. InXpress was also named International Franchisor of the Year at the 2021 Franchise Council of Australia Excellence Awards. 

‘Our business model is optimised for exponential growth in a short time if the tools are properly applied, and that proved critical as online shopping ramped up during the pandemic,’ says Marcel. ‘Needless to say, we were very proud of all these awards considering we were up against so many exceptional franchise brands.’

Work from home with  unlimited earning potential

InXpress is a business that can be run from home and requires no assets or infrastructure: no inventory, warehousing, vans or even staff (although you may choose to employ people as you grow). ‘To get started, all you need is a phone, a laptop and a car,’ says Marcel. The investment of just $29,500 +gst includes a full induction into the system, on-going training via the online university and a dedicated business coach. 

‘We want people who are looking for flexibility, variety and success in their lives. Most franchisees have established a sound customer base and are earning recurring income within six months, so when it comes to what they can earn, the sky really is the limit. You don’t need freight or logistics experience, but personality, drive and enthusiasm. Apart from those attributes, the only common factor among our franchisees is what different backgrounds they all come from! 

‘So if you have the drive to build your own business, and are looking for a low-cost, high-potential investment in a fast-growing industry, give  us a call. InXpress could be a giant step forward  for you.’   

See this advertorial on page 53 of Franchise New Zealand magazine Year 31 Issue 2

Contact details for InXpress

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