Business Profiles

by Touch Up Guys

last updated 14/12/2016

Touch Up Guys
motoring AHEAD

by Touch Up Guys

last updated 14/12/2016

Learning how business works inspires latest Touch Up Guys franchisee

At 37, Sam Patten was surging up the corporate ladder in the liquor industry when he hit a rung labelled ‘redundancy’. ‘It wasn’t a huge shock – it simply turned my self-employment search from passive to super-active,’ he smiles. ‘I’d always been keen to have my own business, but my career kept it as a dream. Having my hand forced was a good thing.

‘As I was promoted so my work/life balance had suffered,’ continues Sam. ‘With a wife and two children under three, I wanted to get that back as well as run my own business.’ Knowing he needed to learn how business worked from the inside out, he chose a long-established and highly-successful franchise to get him started – Touch Up Guys.

Touch Up Guys is a mobile service that repairs bumper scuffs, stone chip scratches and other damage on vehicles of all types. With the number of cars on NZ roads increasing all the time, the business is both solid and profitable – in fact, many of those franchisees have been with the company almost since it launched in New Zealand in 1995. 

One of those was Mike Harper and, when the time came for Mike to leave Auckland after 20 years, he found an eager buyer for his Newmarket-based business in Sam. ‘Mike had established excellent relationships with his customers and I felt I could slip in smoothly,’ says Sam. ‘After the excellent training I knew I could do the work, and I’ve been hugely supported by both Martin Smith, the NZ master franchisee, and by my fellow franchisees. Being able to talk to them is a big advantage – they have a wealth of experience and always have time to offer help and advice.’ 

A complete Touch Up Guys franchise package costs between $88,000 and $120,000 +gst, depending on van leasing options. The investment includes full training, the mobile workshop and all the systems and support you need to succeed. 

Sam is delighted with his choice of Touch Up Guys, which he says is ‘a terrific model. There is a set fee, not a percentage royalty, which means the smarter we work the more we earn. It’s very different from being an employee and you need to be disciplined, but I’ve got my work and life back in balance and it’s certainly profitable. Now I’m on top of it I’m achieving my goals both of owning my own business and having time for family.’ 

Martin Smith says that Touch Up Guys has opportunities all round New Zealand for people like Sam who take pride in what they do, are energetic and reliable, and like working with cars. ‘If that’s you, give me a call – now!’  

This advertorial is taken from Franchise New Zealand magazine Year 25 Issue 3

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