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The Franchise Advice Centre

advice | how to | Managing A Franchise System

During our many years working within New Zealand's franchise sector, we've learnt a great deal about the market - what works, what doesn't work, and what people involved in all aspects of franchising need to think about to succeed.

We encourage you to read as widely as possible about all aspects of franchising in New Zealand, whether you are interested in buying and then running a successful franchised business, or whether you have a business that you have already franchised or are contemplating growing using the franchising model.

If you don't find what you are looking for here in our Advice Centre then call or email us to ask for guidance - our team are ready and waiting to help you find the information you need.

managing a franchise system

Ongoing Development

BORNE TO THE USA

March 2014 - BurgerFuel’s new partnership opens the door to the world’s biggest franchise market – and other Kiwi franchisors are keen to follow

COMING SOON TO A COURT NEAR YOU?

Will growing concerns in US franchising affect the types of disputes we see in New Zealand?

CONFERENCE PLANNING DO’S & DON’TS

When planning a conference for franchisees, what do you need to know? Here's a helpful list from a professional events manager.

COPING WITH RECESSION

6 April 2009 - What actions are franchise systems taking to help their franchisees deal with downturn? In this extract from the latest issue of Franchise New Zealand magazine, we talk to some of New Zealand's most experienced franchisors

DEALING WITH BAD PRESS

Bad publicity can happen to any company at any time. We look at some recent situations and offer practical advice for franchisors and franchisees on being prepared

DISCOVERY DAYS HELP POTENTIAL FRANCHISEES LEARN ABOUT OPPORTUNITIES

October 2009 - Discovery Days, when groups of potential franchisees visit franchisors, are common practice overseas - but haven't taken off in New Zealand yet.

EDUCATION - WHO TRAINS THE TRAINERS?

March 2019 - If franchisors want to help franchisees build better businesses, they need to invest in themselves

FRANCHISE ASSOCIATION CALLS FOR POSITIVE REGULATION

13 February 2008 - The Franchise Association of New Zealand has come out in favour of franchise regulation with calls for six specific recommendations to be included in legislation currently before parliament.

FRANCHISED VS. COMPANY-OWNED – STUDY SPREADS NEW LIGHT ON PERFORMANCE

April 2014 - It’s commonly said that a franchised outlet will perform significantly better than a company-owned outlet within the same system, but is it true? A new study from the Franchise Relationships Institute set out to shed some light on the question.

FRANCHISES UNDER FIRE – HOW TO HANDLE THE MEDIA

Media trainer Pete Burdon offers some tips for franchisors and franchisees who might find themselves in the spotlight when something goes wrong or right

FRANCHISING - THE BEST EDUCATION YOUNG BUSINESSPEOPLE CAN GET

While franchising isn’t considered valuable enough to be taught in our universities, joining a franchise and working with franchisees can be a superb way of adding practical knowledge to theoretical learning.

FRANCHISING’S FUTURE IN THE CLOUDS

Giles Brown & Daniel Munns outline changes in technology that offer new efficiencies, new opportunities and new threats for franchisees and franchisors

HELP FOR NZ FRANCHISORS TO ATTEND US FRANCHISE EXPO

18 May 2015 - The US Department of Commerce is offering assistance to NZ franchisors wanting to attend next month's International Franchise Expo in New York.

HOW ARE FRANCHISES RESPONDING TO RECESSION?

Franchises tend to do pretty well in a recession, but that doesn't mean that franchisors or franchisees can afford to be complacent. Franchises which have not taken care to get their structures right, or which have not adapted to changing markets, will run into difficulty - no matter how hard franchisees work. Here are six key areas that good franchises will be working on as they organise themselves for the immediate future.

HOW LONG DO FRANCHISEES KEEP THEIR BUSINESSES?

May 2012 - We were recently asked what the average length of time is that franchisees stay with a franchise system in New Zealand. It's longer than many people might think, so we decided to explore some of the reasons why people stay or why they go.

IT'S BACK - GEORGIE PIE TO TRIAL IN MCDONALD'S OUTLETS AFTER 15 YEARS

9 May 2013 - McDonald’s are hopeful they can convert online fans into in-store footfalls as they bring back one of NZ’s best-loved brands

KIWI FRANCHISES GOING PUBLIC

September 2013 - Some familiar franchise names are starting to turn up on the New Zealand stock market. Simon Lord looks at the reasons why

LATEST AUSTRALIAN RESEARCH REVEALS FRANCHISE SECTOR STRONG THROUGH DOWNTURN

The latest franchise research from Griffith University shows the first decline in numbers of franchised systems and units in Australia since 1998, but other indicators provide evidence the surviving franchises are growing.

LEARN FROM NZ'S TOP FRANCHISORS - PODCAST & VIDEO

August 2017 – An experienced panel of New Zealand franchisors explored the 2017 National Franchise Conference theme of innovation, integration and resilience in business, sharing some vivid examples from their own experiences

LOST IN TRANSLATION

Franchises don't always transfer successfully from one country to another. Simon Lord looks at the lessons to be learned from past experience and Win Robinson defines four key steps to successful exporting

MAKING AN IMPACT THE IMPORTANCE OF GOOD PHOTOGRAPHS IN FRANCHISEE RECRUITMENT

Attracting potential franchisees means a franchisor needs to present their opportunity in the best possible light. That means showing them what it looks like - so how do you get great photos of your business?

MAKING FRANCHISEE CONFERENCES WORK

In any franchise, the annual conference is always a major event. Here are some tips from an experienced franchisor on making the most of getting everyone together.

MAKING MONEY - HELPING FRANCHISEES INCREASE PROFITS

Every business owner needs to keep an eye on their bottom line. Simon Lord shares some real-life examples of the ways companies are helping franchisees increase profitability

MANAGING MARKETING FUNDS

September 2009 - How do franchises collect marketing funds, who is accountable for them and how should they be spent?

MASTER LICENCES - WHAT DO THEY OFFER?

Looking for a bigger challenge? Wanting to diversify your company's interests? Searching for growth? A master licence from overseas might offer exactly what you need.

MCDONALD'S LESSONS DON'T ALWAYS APPLY

McDonald's is generally recognised not just as the best-known but also probably the best franchise on the world. That's great for them, but the expectations of excellence that it creates can actually be dangerous for other franchisors.

MULTI-UNIT FRANCHISING FAD OR STRATEGY?

Good franchisees are hard to find, so should they be encouraged to own more than one outlet? Win Robinson considers the issues.

NEW BOOK TELLS MCDONALD’S NEW ZEALAND STORY

April 2010 - McDonald’s may be a global giant, but the brand’s success is based upon its ability to attract local talent and adapt to local conditions wherever it goes. A new book by Rosemary Hepozden tells the story of how McDonald’s came to New Zealand and documents its first 35 years here.

NZ’S INTERNATIONAL FRANCHISORS SHARE THEIR SECRETS - PODCAST

August 2016 – Four of New Zealand’s top international achievers came together at the Franchise Conference for a gripping panel session on how to expand overseas. Their message? ‘Just do it!’

OVERSEAS EXPERIENCE KIWIS GOING GLOBAL

December 2010 - How realistic is it for New Zealand-based franchises to dream of global expansion? Simon Lord talks to two companies on the export trail and takes some advice from the experts

PROOFING ADVERTISEMENTS

Advertising provides the life blood for many businesses, so it's important that it says the right things. We provide a light-hearted look at what can go wrong and how to get it right.

PROPERTY LEASING - GETTING THE RIGHT PLACE AT THE RIGHT PRICE

December 2011 - How do you get the right deal on a property lease? Simon Lord asks the experts

PUBLIC, PRIVATE, PARTNERSHIP?

Dr Callum Floyd discusses the impact of private equity and listed company ownership on franchisors and franchisees

PUT PEOPLE BACK IN BUSINESS

Good relationships are going to matter more than ever in 2009

STAY IN TOUCH TO GROW YOUR FRANCHISE

How can franchisors attract, involve and appoint new franchisees during a time of economic uncertainty?

SUBWAY FOUNDERS' COMPANY TAKES STAKE IN BURGERFUEL

14 January 2014 - A massive US franchisor is to take a stake as shareholder and franchise advisor with NZ-founded BurgerFuel Worldwide

THE CHALLENGE OF CHANGE

Greg Nathan discusses how to get franchisee buy-in and commitment to change

THE E-COMMERCE TIPPING POINT FOR FRANCHISING

June 2012 - Greg Nathan and Zhanna Kremez report on the ways that franchisors are addressing the growing challenges posed by online retailing

THE NAKED FRANCHISOR CALCULATING AND COLLECTING FRANCHISE FEES

Good relationships between franchisors and franchisees depend partly on a clear understanding of what the franchisor is charging for and how they are making their revenue. Hiding income streams only leads to trouble, says Win Robinson

TOP FRANCHISEES FOCUS ON PERFORMANCE NOT COSTS

Research says franchisees who focus on minimising costs run the risk of harming their overall profitability

WHAT OLD FRANCHISORS KNOW AND NEW FRANCHISORS DON'T

October 2008 - Every cloud has a silver lining, although new franchisors may not recognise that yet.

WHEN IMPORTING A FRANCHISE MAKES SENSE

Many franchises are developed locally – but are NZ companies missing out on investing in overseas brands?

WHO CAN LEGALLY SELL A FRANCHISE?

December 2012 - Do you need special qualifications to sell a franchise? Yes and no - Stewart Germann clarifies the laws about selling franchise opportunities

WHO PAYS FOR PRICE PROMOTIONS?

Franchisors and franchisees should be wary of how they structure sales promotions

WISE COUNSEL

Franchise Advisory Councils are an effective way of harnessing franchisees' ideas and driving systems forward, says Win Robinson

Case Studies

BURGERFUEL DEAL A MILESTONE FOR FRANCHISING IN NEW ZEALAND

February 2014 - Four reasons why US investment in BurgerFuel is significant for franchising in New Zealand

CASE STUDY: RODNEY WAYNE HAIRDRESSING

Rodney Wayne is one of New Zealand’s pioneer franchisors. When he franchised his successful chain of hairdressing salons in the 1980s he was one of the first in the country to adopt the franchise model. We asked him how he built the brand into the biggest salon chain in the country.

CONFESSIONS OF A FIELD CONSULTANT

How do you turn a poorly-performing franchise into a good one? Greg Snell shares some experiences from 30 years of trouble-shooting

CREATING A FRANCHISE GIANT - THE STORY OF PAPER PLUS

From our archives - March 2006. Garry Donoghue oversaw the transformation of a company that started out as a simple buying group into the biggest retail franchise in New Zealand. Here Garry, who retired as CEO of Paper Plus in 2005, shares the strategies that went into building the organisation and fending off competition.

FRANCHISING AND THE FAME GAME

December 2010 - Some of the best-known franchises rely on personal brands created by their founders. Simon Lord talks to Rodney Wayne about creating a marketable image

GOOD CITIZENS

Every business gets asked to support charitable causes. How do franchises choose what to support?

LEARN FROM NZ'S TOP FRANCHISORS - PODCAST & VIDEO

August 2017 – An experienced panel of New Zealand franchisors explored the 2017 National Franchise Conference theme of innovation, integration and resilience in business, sharing some vivid examples from their own experiences

MAKING A FAIR DEAL

Maurice Walker, Peter Woods and Janine McCartney discuss the ways franchisors and franchisees should communicate before any franchise is sold in order to avoid later disappointment

MAKING FRANCHISES AFFORDABLE

Franchisors are looking for creative solutions to help solve an old dilemma - what do you do when your potential franchisee has all the right qualities but not enough money? We investigate alternative funding strategies

MCDONALD'S - THE MYTH & THE MAGIC

Simon Lord looks at the facts and philosophies behind McDonald's - the best-known franchise in the world

PRIVATE EQUITY AND FRANCHISING CAN MAKE BAD BED-FELLOWS

August 2017 - The problems surrounding Veritas Investment's franchised brands will make investors wary of franchises - but is it franchising or the management of a relationships business by financiers that is the problem?

RE-INVENTING MCDONALD'S

September 2009 - In the last 10 years McDonald's has changed from fast food fatty to green salad goody. Why was it necessary - and how were franchisees persuaded to make huge reinvestments in their businesses?

SHARING THE LESSONS OF MCDONALD'S

Al Dunn spent 31 years with McDonald's before establishing his own consulting business. In a recent issue of Franchise New Zealand magazine, he answered questions put to him by some top franchisors. This article contains both the magazine story and some extra material.

THE FASTWAY STORY - PART 1: THE BEGINNING

In the first of two articles Bill McGowan, founder of Fastway Couriers, recalls the challenges and rewards of building a global franchise network from scratch in a typically frank way.

THE FASTWAY STORY - PART 2: BEYOND AUSTRALASIA

December 2005 - In the second of two articles on building a global franchise, the founder of Fastway Couriers, Bill McGowan, discusses the development of national master franchises and the challenges, pleasures and pitfalls of overseas expansion.

THE SUBWAY STORY

From our archives - He started a sandwich shop to finance his way through college - by 1996. there were over 11,000 Subway stores around the world. On his visit to New Zealand to launch the chain here, franchising superstar Fred De Luca talked to Simon Lord about franchising - its potential and its problems.

TOP TIPS FOR DEALING WITH BAD PRESS

17 September - We share tips from a free webinar aimed at helping franchisors be prepared when an issue erupts in the media.

TURNING INFORMATION INTO RESULTS

June 2008 - Lorraine Lord investigates a system that helps franchisors and franchisees not just measure their results but actually understand how their business works

Relationship Issues

10 GOOD REASONS TO EMBRACE CONFLICT

January 2012 - A recent study by Massey University suggested that conflict is commonplace in franchise relationships but that it is not always well-managed by franchisors. Here are 10 reasons why conflict need not always have negative outcomes.

DECAMPING FRANCHISEE LEAVES GYM FRANCHISORS FUMING

June 2011 - A franchisee stripped bare an Auckland gym in an overnight raid that has left the franchisors with a bitter taste

FRANCHISEE OR FRANCHISE OWNER?

Why should European Union politics mean a change of name for franchisees?

OPTIMISM IS CATCHING

2 February 2009 - New research into franchisors' and franchisees' confidence levels in Australia shows the importance of confident leadership.

PREPARING NEW FRANCHISEES EFFECTIVELY

What are the issues impacting effective new franchisee preparation? Corven research has just released results of a recent study.

PRESSING THE RIGHT BUTTONS

Don’t treat others as YOU would like to be treated but as THEY would like to be treated, says Allison Mooney. It can make all the difference to the results franchisors and franchisees achieve.

PUTTING THE BUZZ BACK IN BUSINESS

Mature franchisees require a different type of support if they are to go on growing, suggests Greg Nathan

SUPPORT KIT FOR FRANCHISEES HIT BY DISASTER

July 2011 - Ree Anna Chapman of the Franchise Relationships Institute has reminded delegates to the National Franchise Conference that the FRI offers a free Franchisee Support Kit to assist franchisors and others wanting to help franchisees and families affected by disasters.

THE E FACTOR

Most franchisors recognise that the type of support a franchisee needs changes as they become more familiar with running their business. However, franchisors may not understand the psychological changes that take place as the franchisee develops in confidence.

THE SEARCH FOR FRANCHISE EXCELLENCE

How do the backgrounds, lifestyle, work habits and personal characteristics of franchisees impact on their success? A new survey offers insights and surprises.

TOP TIPS FOR DEALING WITH BAD PRESS

17 September - We share tips from a free webinar aimed at helping franchisors be prepared when an issue erupts in the media.

WHAT MAKES GREAT FRANCHISEES TICK?

Aug 2011 - The latest findings from the Franchise Relationships Institute show that having good family and social support is a major predictor of franchisee success. Greg Nathan outlines this and the other findings

Legal Matters

'HARSH CONSEQUENCES' FOR CLUB PHYSICAL FRANCHISEE AS INJUNCTION GRANTED

7 March 2013 - The application for interim injunctions against the Club Physical franchisee who rebranded three Auckland gyms without warning has been granted

A VERY PUBLIC DISPUTE – THE STORY OF THE GYM FRANCHISE AND THE FRANCHISEE WHO TOOK DOWN THE SIGNS

April 2013 - A dispute between Club Physical and a multi-unit franchisee was only resolved after a lot of publicity and a lot of legal fees

ACT FAST TO PROTECT YOUR BRAND ONLINE

February 2015 - New domain name option leaves unwary franchises at risk of brand hijacking

AFTER YOU'VE GONE - HOW RESTRAINT OF TRADE AND IP ISSUES AFFECT FORMER FRANCHISEES AND IMITATORS

Stewart Germann and Harshad Shiba review three legal cases in New Zealand which protected the value of a franchisor’s intellectual property

AUCKLAND FRANCHISEES REPAY $125,000 IN MISSING WAGES

26 October – The Franchise Association and the Labour Inspectorate are urging franchises to check their systems after faulty payroll practices caused some Caltex franchisees to underpay hundreds of staff

AUSTRALIA'S JOINT EMPLOYER INQUIRY UNDER WAY

April 2017 - A number of submissions have been made to the Australian committee reviewing proposed legislation that would make franchisors jointly liable with franchisees on employment issues.

CAN YOU OPT OUT OF ARBITRATION?

December 2010 - A recent court case highlights the importance of arbitration clauses

CARTELS BILL IMPACT ON FRANCHISING COULD BE HUGE

June 2015 – A new law is possibly the most significant ever to have affected franchising in New Zealand, says barrister Deirdre Watson

COURT OF APPEAL DECISION BOLSTERS PROTECTION FOR FRANCHISORS

April 2010 - Last year’s judgement by the Court of Appeal that upheld the effectiveness of notices to franchise buyers that they should get their own specialist advice has been reinforced in another case.

COURT OF APPEAL UPHOLDS RESTRAINT OF TRADE ON FRANCHISEE

August 2012 - A recent Court of Appeal decision has upheld the right of a franchisor to enforce a restraint of trade clause, but reduced the period applicable to just three months

CRIME DOESN’T PAY – GOOD BUSINESSES DO

30 May 2018 - The Government has announced that it will review the Holidays Act 2003. This will be welcome news for franchises who are battling with compliance issues under the scrutiny of a Labour Inspectorate which announced last year it would be specifically targeting the franchise sector. The current massively-complicated Act makes it difficult to do the right thing no matter how hard employers try, as this article from November 2017 shows.

CRIMINALISING CARTELS – HOW WILL IT AFFECT FRANCHISING?

23 February ­– New legislation amending anti-cartels legislation would mean franchises need to be more careful than ever to ensure proper compliance

DELETE THE EVIDENCE, SOLICITOR TELLS FRANCHISEE

A solicitor who encouraged a franchisee to be dishonest to avoid falling foul of a restraint of trade provision has had their name withheld

DON’T SAY IT’S OVER - LEAVING A FRANCHISE DOESN'T MEAN YOU CAN JUST CARRY ON

June 2016 - Harshad Shiba reviews two recent cases involving well-known New Zealand franchises

EMPLOYMENT CLAMPDOWN: PENALTIES GROW

26 February - Franchisors advised to ensure franchisees compliant as Labour Inspectorate investigations continue

EMPLOYMENT FRAUD A RISK FOR FRANCHISES

February 2017 - Employment issues continue to dog the franchise sector in Australia – are New Zealand franchisors prepared?

EMPLOYMENT LAW CHANGES - DOES YOUR FRANCHISE COMPLY?

January 2019 - The Employment Relations Amendment Act 2018 introduced a number of employment law changes that aim to improve fairness in the workplace and deliver decent work conditions and fair wages. The first changes came into effect in December 2018; the remainder will become effective in May 2019. Is your franchise prepared?

EMPLOYMENT LAW CHANGES - TRAINING MATERIAL

The following material has been provided by Employment New Zealand to help business owners and franchisors understand the impact of the changes to employment legislation under the Employment Relations Amendment Act 2018, and to enable them to advise staff and franchisees accordingly.

EXITING FRANCHISEE AND EXISTING CUSTOMERS - A COMPLICATED CASE

January 2014 - Ending a franchise relationship is often not a black and white exercise. Deirdre Watson details a case where a third party was drawn into a dispute over an attempt to poach customers.

FALSE FRANCHISORS PLEAD GUILTY

16 October 2009 - The Commerce Commission has welcomed the conviction and sentencing today of Stewart John Brown and Robert Llewelyn Parr

FIVE HABITS OF HIGHLY SUCCESSFUL FRANCHISORS

US law firm Faegre & Benson has suggested what it is that marks out great franchisors

FOLLOW THE RULES AND STAY OUT OF TROUBLE

March 2015 - Stewart Germann and Harshad Shiba review three recent cases with lessons for franchisees and franchisors

FRANCHISE AGREEMENTS ESCAPE CONSUMER LAW REFORM

Franchise agreements will not now be caught up in proposals by the Ministry of Consumer Affairs to reform consumer law. Originally, it was feared that some elements of consumer law might be extended into business-to-business standard form contracts, with suggestions that these might include clauses relating to unconscionable conduct and good faith.

FRANCHISE RESTRAINTS: CASE-BY-CASE APPROACH MEANS OUTCOMES VARY

October 2016 – Deirdre Watson shares three lessons on the most recent High Court cases involving restraints of trade and good faith in franchising

GETTING IN, GETTING ON

September 2009 - Bill Milnes provides a guide to immigration issues for franchisees and franchisors

GREEN ACRES RESTRAINT CASE' A WIN FOR FRANCHISING'

27 June 2014 - The CEO of Green Acres has hailed the result of an arbitration process with a former franchisee as a victory for the whole franchise sector.

HANDLING DISPUTES VIA MEDIA A LEGAL PERSPECTIVE

June 2012 - Two franchise disputes have been featured on high-profile television programmes recently. Here, David Munn expands upon his comments in the latest issue of Franchise New Zealand magazine about what franchisors can and can’t do legally to protect their brand.

HOLDING ON TO WHAT’S YOURS

March 2014 - Stewart Germann and Harshad Shiba review three legal cases which protected the value of a franchisor’s intellectual property

HOME SERVICES FRANCHISOR DITCHES BROTHER, REPAYS FRANCHISEES

10 June 2015 – Mr Green has responded to a series of negative articles by terminating a master licence agreement held by the franchisor’s brother

ICE CREAM CASE DEMONSTRATES NEED FOR TRADEMARK PROTECTION

The story of the Mr Whippy who wasn’t reinforces the need to protect your franchise at all times.

JOINT EMPLOYMENT STATUS – LATEST

20 September 2018 - A proposed ruling from the USA on responsibility of franchisors for staff employed by franchisees could help influence international thinking on the issue

KAMIKAZE CONFLICT HOW DO FRANCHISE DISPUTES ESCALATE AND WHAT CAN YOU DO TO AVOID IT?

Jeff Giddings, Lorelle Frazer & Scott Weaven look at what drives franchisees and franchisors to damage their own systems during disputes

LAW SOCIETY'S FRANCHISE AGREEMENT PLAN UNDER FIRE

February 2011 - A plan by the Auckland District Law Society Inc to launch a standard format franchise agreement has drawn immediate fire from franchise specialists, with one prominent franchise lawyer calling it ‘inappropriate’ and ‘dangerous

NEW SAFETY LEGISLATION ADDS COMPLICATIONS FOR FRANCHISES

December 2014 - Changes in health and safety could be costly for franchisors and franchisees, suggests Nathan Tetzlaff of Gaze Burt

NO INJUNCTION TILL FULL TRIAL IN COFFEE COPYRIGHT CASE

January 2013 - A coffee franchise seeking to protect its copyright has been told it has a strong case but must wait for a full trial. The franchise team at Davenports Harbour Lawyers report.

OVERSEAS FRANCHISEES CALL FOR GREATER PROTECTION

May 2011 - A US body called the Coalition of Franchisee Associations has called for the introduction of a ‘Bill of Rights’ for franchisees, while a new Australian body is also concerned for franchisee rights.

PROPOSED ANTI-CARTEL BILL COULD INCREASE COMPLIANCE COSTS FOR NZ FRANCHISES

A draft bill before the Commerce Select Committee could see franchisors having to apply for exemption from laws designed to prevent collaborative activity among competitors, says FANZ

RESTRAINTS POSITION NOT ALL TIED-UP

Two recent cases before the High Court upheld the restraints of trade in franchise agreements. Can franchisors relax? Not necessarily, says barrister Deirdre Watson

RISK MANAGEMENT: WHAT HAPPENS WHEN IT ALL GOES WRONG?

October 2013 - David Munn looks back at a high profile court case and analyses the risks associated with restraint of trade clauses in franchise agreements.

WAGE CHEAT FRANCHISEES LOSE BUSINESSES

July 2018 – A franchisor has taken swift action against a franchisee found to have breached employment law

WHO EMPLOYS A FRANCHISEE'S STAFF?

January 2015 - How far are franchisors responsible for the employment issues of franchisees? It's a hot topic overseas with major implications for New Zealand.

WHO OWNS THE CUSTOMERS? HIGH COURT DECLINES FRANCHISOR'S BID FOR INTERIM INJUNCTION

31 March 2014 – The High Court has declined to grant an interim injunction restraining an ex-franchisee from continuing to trade following the expiry of the franchise agreement.

‘OPEN SEASON ON TRADEMARKS’ AFTER GOOGLE WITHDRAWS PROTECTION

The Internet has become a riskier place for New Zealand franchises trying to protect their brand after Google announced it will no longer monitor or restrict the sale of AdWords in response to trade mark complaints

 

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