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The Franchise Advice Centre

advice | how to | Running A Franchise Outlet | Resolving Problems

During our many years working within New Zealand's franchise sector, we've learnt a great deal about the market - what works, what doesn't work, and what people involved in all aspects of franchising need to think about to succeed.

We encourage you to read as widely as possible about all aspects of franchising in New Zealand, whether you are interested in buying and then running a successful franchised business, or whether you have a business that you have already franchised or are contemplating growing using the franchising model.

If you don't find what you are looking for here in our Advice Centre then call or email us to ask for guidance - our team are ready and waiting to help you find the information you need.

resolving problems

resolving problems

10 GOOD REASONS TO EMBRACE CONFLICT

January 2012 - A recent study by Massey University suggested that conflict is commonplace in franchise relationships but that it is not always well-managed by franchisors. Here are 10 reasons why conflict need not always have negative outcomes.

HOW CAN I MAKE MY FRANCHISOR LISTEN?

If a franchisee has a problem how can they make themselves heard by the franchisor?

MAKING A FORMAL COMPLAINT

If you think you have a justified complaint about a franchise, what should you do? Here's our guide to making a complaint under the Franchise Association's Code of Practice.

MEDIATION NOT MEDIA

2nd October 2008 - Kamikaze conflicts and publicising disputes can lead to disaster

MEDIATION PANEL OFFERS DISPUTE RESOLUTION FOR FRANCHISEES

A Mediation Panel organised by the Franchise Association of New Zealand makes rapid resolution of disputes available to members and non-members alike

PRESSING THE RIGHT BUTTONS

Don’t treat others as YOU would like to be treated but as THEY would like to be treated, says Allison Mooney. It can make all the difference to the results franchisors and franchisees achieve.

PUTTING THE BUZZ BACK IN BUSINESS

Mature franchisees require a different type of support if they are to go on growing, suggests Greg Nathan

WORKING TOGETHER

Greg Nathan provides 14 tips on how to improve your working relationship with your spouse.
 

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