TRAINING MADE EASY
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Intuto is the affordable way to deliver franchisee and staff training on a mobile device
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Intuto 'Delivering training efficiently and inexpensively can help take any franchise to the next level'
Training is a vital aspect of any good franchise, both for franchisees and their staff. Ensuring products and services are properly delivered with consistent quality is important for the brand image. Ensuring that profitability is maintained and wastage minimised is important for the business. But how do you deliver training in an engaging and interesting way? And how do you make it reasonably-priced and easily-accessed?
Meeting those targets is the speciality of Intuto, who have been providing online training for more than 16 years. Their cloud-based platform is now used by a number of New Zealand franchises, including top performers like The Coffee Club, as well as delivering the Franchise Association’s online education programme.
‘As a home-grown New Zealand company, we provide a platform that’s easily accessible and backed by a local help desk,’ says Adrian Sallis, the company’s Business Development Director. ‘The best comparison is with the online accounting companies which have made accounting affordable and easy for so many Small to Medium Enterprises. Intuto does for training what they do for accounting – instant access, no huge set-up fees and easy-to-use.’
Intuto was founded in 2001 to supply online training to large organisations, or tertiary academic institutions with available IT facilities. ‘We had identified a need to deliver computer training into the regions so we developed an online training platform, and found secondary schools and libraries to deliver it,’ recalls Adrian. ‘We had 420 sites from Cape Reinga to Bluff which enabled many people to gain a previously unavailable certificate in basic computing skills and gave us a lot of experience in how people from all walks of life learn and process information.
‘Of course, when smartphones came in they revolutionised the market and made vital, affordable training much more accessible to smaller companies,’ Adrian continues. ‘They also meant that people could access the training they need whenever and wherever it is convenient for them. Today, our platform is perfectly suited for franchises of all sizes. It ensures the very basis of a franchise – the documentation and procedures – can be properly communicated and training delivered so everyone knows what to do and, equally importantly, how to do it. And reporting and testing features mean that you know who has learned what and where further training is needed. It can ensure records are kept, too, which can be important for health and safety or employment compliance.
‘It works, too,’ Adrian says proudly. ‘The Coffee Club is just one of the franchises which have been enabled to take franchisees and staff through every aspect of their training online, and look at the results they have achieved!’
The Franchise Association of New Zealand also uses the Intuto platform, and CEO Robyn Pickerill comments, ‘We believe it is a cleaner, fresher look and more intuitive to use than some other platforms, with good reporting features. The best thing for us is Intuto are also easy to deal with – there’s no middle man, and truly local support.’
Adrian says that Intuto offers what they call a ‘concierge system’. ‘We work with our customers to help develop their training material and make it as engaging and interesting as possible. We’ll help load their content, and monitor progress over time to ensure it is delivering the training outcomes the franchise intends. Documentation, power point or video can all be loaded on to our platform and users trained in its use so they can update it and ultimately create new content.
‘And, perhaps best of all, there are no big start-up fees or long term contracts. We offer plans from $95 to $250 per month which are entirely flexible and can be terminated, downgraded or upgraded as requirements change. Similar systems based overseas are four to five times more expensive – and the time difference can create difficulties, too.
‘Delivering training efficiently and inexpensively can help take any franchise to the next level. Give me a ring and find out what Intuto can do for you.’
See this advertorial on page 34 of Franchise New Zealand magazine Year 26 Issue 4
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This material is copyright © Franchise NZ Marketing Limited, Franchise New Zealand ™ magazine and Franchise New Zealand On Line . While it may be downloaded for personal use, no part may be reproduced in any form whatsoever without the specific written permission of the publisher.