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NZ HOUSE SURVEYS
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NZ House Surveys’ bright yellow vehicles build business, inspire confidence
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Jeff Twigge, NZ House Surveys. Franchises are available in many prime areas of the country.
NZ House Surveys eye-catching vehicle
The great advantage of buying a NZ House Surveys franchise is that we didn’t have to start from scratch,’ says Tim Mellsop. ‘We had a name, a system and a reputation right from day one, and have just concentrated on making the most of those ever since. We’ve done very little cold calling – getting to know real estate agents has brought rewards, and people seeing our bright yellow wagon cruising up Kelston Hill every day has brought a steady stream of enquiries.’
Tim and his wife Anna moved to Wellington to escape the Auckland rat race just over a year ago. ‘We have two small children and we wanted a business that we could work round family life,’ Tim explains. ‘NZ House Surveys proved ideal as it allowed us to work together, and we’ve found time and again that two pairs of eyes are better than one. As an ex-cabinet maker I have an eye for the details, and Anna is very good at picking up the bigger picture. Best of all, it’s proven to be a very good business.’
Jeff Twigge (pictured above) set up NZ House Surveys in 2007 after 30 years in the building trade because he was unhappy that the home inspection industry was unregulated. ‘Potential home owners were not being well-served,’ he says. ‘Anyone can come along, undertake an inspection, charge what they like and not necessarily pick up the faults. They often don’t carry insurance, either, placing the buyer at risk if anything is missed. Home owners are usually making the biggest investment of their lives, so we set out to raise the bar.’
Jeff made it a priority to set up a system that was both detailed and thorough, resulting in a report that anyone could read and understand. ‘10 years on, we’ve had thousands of satisfied customers and our franchisees have plenty of demand for their services,’ he says proudly. ‘The majority of new home owners these days insist on pre-purchase inspections, and banks and insurance companies are increasingly relying upon proper reports covering aspects such as materials, weather tightness, plumbing and electrical, methamphetamine testing and council records.’
For Michael Jones, NZ House Surveys has been an ideal career move. ‘I was looking to hang up my carpentry saw and a dodgy ankle was causing me problems on building sites. This seemed to tick all the boxes. When I lined up all the pros and cons, the pros won hands-down.’
Christchurch-based Michael has only been in business since April, but is already finding a reasonable amount of return and referral customers, ‘Which I’m really chuffed about as it shows I’m doing my job properly! I’m very glad I bought a NZ House Surveys franchise – it would have taken me a lot of time and expense to get to where I am now otherwise. Having professional marketing support means we’re getting a lot of local leads to help me to achieve my goals, and there are systems and templates and all the legal material in place which enable us to do a really professional job every time. Couple that with great service to your customers and you have a good, sound, reputable business.
‘I’m a communicator and know little things mean a lot to people. I always send clients a text once I’ve finished just saying ‘Finished your inspection, report will follow very soon.’ You can almost feel their shoulders drop in relief sometimes! There’s so much demand that this business is bound to grow, and I’m looking forward to having more franchisees in Canterbury to swap stories and experiences with.’
NZ House Surveys still has franchises available in many prime areas of the country from $19,000 up to $39,000 +gst, including full training, specialist tools, website, an exclusive territory and a proven operations system.
‘Some of the smaller territories could suit semi-retired professionals, but this is also a very profitable full-time opportunity for the right people,’ says Jeff. ‘Some building knowledge is desirable but what you need most is attention to detail and a “can-do” attitude. If that sounds like you, call me now!’
See this advertorial on page 21 of Franchise New Zealand magazine Year 26 Issue 4
Contact details for NZ House Surveys
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This material is copyright © Franchise NZ Marketing Limited, Franchise New Zealand ™ magazine and Franchise New Zealand On Line . While it may be downloaded for personal use, no part may be reproduced in any form whatsoever without the specific written permission of the publisher.