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Digital innovation helps Dream Doors franchisees get top results
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Derek Lilly, Dream Doors "you'll be supported by the most effective management system money can buy!"
Keeping up with the latest technology can be hard for people running their own business, but Dream Doors franchisees benefit from the company’s specially-designed FMS (Franchise Management System) software.
FMS saw Dream Doors win the Digital Innovation category of the Westpac New Zealand Franchise Awards this year. And, just to prove that it really helps franchisees succeed, Adrian Kay of Dream Doors Christchurch was named Home Services Franchisee of the Year.
Dream Doors supplies and fits replacement doors, surfaces and fittings to restore a home’s looks and value for a fraction of the cost of building new units. ‘In fact, we’ve built up such a good reputation over the past 10 years that about a third of our kitchens are new builds these days,’ says franchisor Derek Lilly. ‘Centralised manufacture here in New Zealand means our franchisees are able to focus totally on sales and customer service, and that’s where the FMS comes in.’
The cloud-based FMS was specially developed for Dream Doors by Richard Prout, Derek’s business partner and a hugely-successful software developer in his own right. ‘It’s not about fancy software, it’s about driving franchisee growth and profitability,’ he explains. ‘We’ve made it easy for franchisees to control the whole sales cycle from marketing and lead generation to ordering and installation. They can see what return they’re getting on each dollar spent every step of the way. Franchisees want to make sales, not crunch numbers, so it’s all presented with lots of graphics that make it easy to understand.’
Dream Doors has expanded into Australia and, recently, the USA, where the quality of information the FMS provides is raising eyebrows, too. ‘There’s a unique quoting system that enables franchisees to take orders on the spot, invoicing is all accounted for and a new calendar component helps co-ordinate everyone to minimise delivery times and maximise everyone’s efficiency.’
There’s one other special feature, too – the system also keeps customers and suppliers informed and enables both franchisees and the franchisor to spot any potential problems with scheduling, supply or finance at an early stage. ‘It gives our franchisees a massive advantage when it comes to running their businesses, and adds up to a USP that no other franchise can match,’ Derek promises.
‘We’re now embarking on a massive recruitment campaign for new franchisees in New Zealand, Australia and the USA. We have prime locations available including several in Auckland, New Plymouth and Manawatu, as well as Otago and Southland, so if you have sales and management skills, contact me. Investment starts from just $75,000 – and you’ll be supported by the most effective management system money can buy!’
See this advertorial on page 14 of Franchise New Zealand magazine Year 26 Issue 4
Contact details for Dream Doors
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This material is copyright © Franchise NZ Marketing Limited, Franchise New Zealand ™ magazine and Franchise New Zealand On Line . While it may be downloaded for personal use, no part may be reproduced in any form whatsoever without the specific written permission of the publisher.